109. The Importance of Patient Experience with Dr. Matt Allen of DifferentKind
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Show Notes
Welcome back to the Growth in Dentistry podcast! Today we dive into a conversation with Dr. Matt Allen. Matt, dentist and CEO of DifferentKind, talks with Steve Jensen about how growth in the practice comes from patient experience.
Listen in to hear:
- How the patient experience can be improved through better understanding the data and metrics
- How practices can predict patient behaviors, needs, and responses, allowing them to plan and implement strategies effectively
- How sustainable growth is achieved when practices focus on creating long-term relationships with their patients, rather than just treating them as one-off customers
…and so much more!
You can learn more about DifferentKind at www.differentkind.com, where you can book a demo. Also, you can connect with Dr. Matt Allen on LinkedIn: https://www.linkedin.com/in/differentkind/.
See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.
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