Episode 34: In this episode we introduce Dr. Sam! Join us as Dr. Sam goes in depth on her unique startup experience, building a patient base, hiring and training challenges, and so much more! Chapters: 0:00 Introduction to Dr. Sam’s Journey 2:50 The Unique Startup Experience 9:10 Building a Patient Base 16:23 Hiring and…
Episode 35: In this episode we are joined by Special Guest, Angela Davis Sullivan! Join us as we discuss Building relationships with patients, Retention challenges and solutions, Effective patient scheduling techniques and so much more! Chapters: 0:00 Introduction to Patient Retention in Dentistry 1:57 The Importance of Communication and Team Training 6:06 Building Relationships with…
Episode 36: In this episode, we are joined by special guest Linda Harvey! Over the years, you may have known Linda Harvey as an OSHA/HIPAA consultant and trainer. What you might not know about Linda is that she’s the Founder and Chief Knowledge Officer for the Dental Compliance Institute. DCI is an educational and membership-based organization…
Episode 33: In this episode Michelle and Malika discuss Enhancing patient experience and Handoffs. Everything from the importance of follow-ups and communication to navigating financial conversations with patients! Chapters: 0:00 Enhancing Patient Experience and Handoffs 9:58 The Importance of Follow-Ups and Communication 18:36 Measuring Case Acceptance and Treatment Plans 25:21 Navigating Financial Conversations with Patients …
Episode 32: Intro to Alternative Hygiene Scheduling Models In this episode Malika, Michelle, and special guest Rachel Wall discuss the importance of understanding Traditional, Assisted, and Alternative hygiene models, Benefits of incorporating Alternative hygiene into your practice, overcoming financial concerns in assisted hygiene, Implementing assisted hygiene into your practice, The role of dentists in hygiene…
Accelerating Your Dental Practice Episode 30, Insurance with Malika This time, Malika and Michelle offer insight on Insurance! The team discusses how long it takes for startups or acquisitions to start seeing insured patients and what this looks like as well as information on working with third-party administrators. Malika also discusses timelines, how to…
Accelerating Your Dental Practice Episode 29, Team Building with Dr. Josh Kuykendall On this month’s episode, Malika and Michelle are joined by Dr. Josh Kuykendall. Dr. Kuykendall owns a practice in Spring, Texas and has heaps of knowledge on team moral, keeping employees motivated, and building a good office culture. Dr. Kuykendall shares specifics…
Accelerating Your Dental Practice Episode 28, Mastering Time Management On this episode, Malika and Michelle discuss time management within a practice. Join the team as they dive into how everyone in the office can become more efficient when they really focus on finding time for uninterrupted work and getting creative with the way that they…
Accelerating Your Dental Practice Episode 27, Staffing On this episode, Malika and Michelle tackle staffing within the practice. Topics such as proper onboarding, why checking references is so important as well as things to go over when presenting an offer letter are discussed. Malika and Michelle pull from client experiences and other issues that they…
On this episode, Malika and Michelle are joined by Dr. David Maloley. Dr. Maloley is a dental expert, author, speaker and coach focusing on creating dream dental practices. On this episode, hear Dr. Maloley’s takes on how to improve the practice as a whole, including topics like burnout, how to focus on the what drives…