Most dentists believe they need more new patients, but the real problem may be how well they are using the patients, providers, and chair time they already have. In this episode, Kirk Behrendt brings back Ariel Siegel, ACT Dental coach, to explain why active patient count, pre-appointment percentage, capacity utilization, and annual patient value matter…
Digital workflows are changing how dentists select, plan, monitor, and communicate clear aligner treatment. In this episode, Kirk Behrendt brings back Dr. Maria Jose Blanco Solis, private practice dentist and clear aligner educator, to discuss how digital workflow innovations are transforming aligner treatment in 2026. You will learn how to evaluate aligner case complexity, monitor…
Hiring and keeping an associate sounds simple until the interview process, compensation questions, and culture-fit issues start to derail everything. In this episode, Kirk Behrendt brings on Cassie Tallon, an operations expert and founder of The Fractional Match, to explain why most dental practices fail when hiring associates and what to do differently. You’ll learn…
Why can your practice feel busier than ever, show higher production, and still not see more money in the bank? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT Dental’s Director of Education, to explain why gross production is often a misleading proxy for profitability and what to measure instead. You’ll learn the difference…
What do you do when a failure, setback, or “detour” hits your practice or life and you can’t see the point of it yet? In this episode, Kirk Behrendt interviews Dr. Timothy Bizga, private practice dentist and educator, about the mindset shifts behind his book Timeless Tidbits of Wisdom and how to find perspective when…
Documentation, charting, and insurance narratives are taking time away from patient care, and many teams are already stretched thin. In this episode, Kirk Behrendt sits down with Rushi Ganmukhi, founder of Bola AI and former MIT AI/NLP researcher, and Cassie Tallon, a dental operations leader and author, to explain how voice-enabled AI can reduce clinical…
Tracking every KPI can feel productive, but it often creates noise and diffuses accountability. In this episode, Kirk Behrendt sits down with Miranda Beeson, ACT’s co-host and practice coach, to explain why “tracking everything is the fastest way to improve nothing.” You’ll learn how to narrow your focus to a small set of metrics that…
Cash flow confusion can make a busy, high-producing practice feel like it has no money left at the end of the month. In this episode, Kirk Behrendt explains why production and a “profitable” P&L don’t always translate into cash in the bank, and he brings in coach Robyn Theisen to break down the cash flow…
Dentists often keep operating beliefs long after the market, technology, and patient expectations have changed. In this episode, Kirk Behrendt sits down with recurring guest Dr. Tom Hedge, practicing dentist and educator, to unpack myths dentists still believe — from selling to DSOs and misunderstanding recap/valuation, to overestimating the cost and complexity of modern technology,…
Why does hygiene feel “booked out” and still leave you scrambling to fill holes at the last minute? In this episode, Kirk Behrendt talks with ACT coach Ariel Siegel about why an underperforming hygiene schedule is almost always a systems problem—and how to fix it with two foundational levers: a strong reappointment/recare follow-up system and…