In this holiday episode, Dr. Killeen shares a wild 4th of July memory that turned into a real-life crash course in emergency care—featuring a daredevil toddler, a lake dock, and a forehead gash. He reflects on how quickly emergencies can unfold, both in life and in dentistry, and walks through what every dentist should be…
In today’s episode, Dr. Killeen shares his take on dental practice analytics—and why they matter, but only in the right doses. With so many numbers flying around, it’s easy to get overwhelmed (or burnt out). Dr. Killeen breaks down what to track consistently, how often to review it, and when it’s time to dig deeper—or…
In today’s episode, Dr. Killeen shares his own morning routine—and why yours doesn’t have to look the same. From early alarms to cold coffee, reading, writing, and workouts, he explains what works for him and how it sets the tone for the day. But more importantly, he reminds us that a successful routine is one…
In today’s episode, Dr. Killeen explores a common next step for many successful practices: expansion. Whether it’s adding an associate, expanding hours, or opening a second location, the big question is—does growth align with your original vision? He breaks down how to use KPI data to guide smart decisions, avoid burnout, and plan for growth…
In this episode, Dr. Killeen draws inspiration from rocket science—literally—to talk about why no launch (whether it’s a SpaceX rocket or your new dental practice) ever goes perfectly. From unexpected delays to staff no-shows, things will go wrong. But with the right backup plans—cash reserves, contingency lists, solid insurance, and red-team drills—you can turn chaos…
In this episode, Dr. Killeen breaks down why efficiency isn’t just about speed—it’s about creating a smoother experience for patients and a less stressful day for your team. From website FAQs to clinical checklists and scheduling templates, he walks through the key elements of an optimized patient journey. Whether you’re just starting out or running…
In today’s episode, Dr. Killeen shares a surprising lesson from a Chicago factory study and how it applies to running a dental practice. When people know they’re being measured, performance improves—and that’s true in dentistry too. He breaks down the core KPIs every startup should track (think: new patients, production, collections, and treatment dollars), and…
In this episode, Dr. Killeen walks through what really drives new patient flow in a startup—smart, brand-led marketing. From a humble coffee shop brainstorm with marketing pro Ryan Gross to 200+ new patients a month, you’ll hear how it all starts with your story. He shares how to build a compelling brand, drive traffic with…
Today, Dr. Killeen talks about one of the most important parts of any dental practice—your people. From crafting clear job descriptions to spotting candidates with the “Humble–Hungry–Smart” trifecta, this episode covers practical strategies to find and hire great team members. Plus, hear how tools like the Startup30 course can help streamline onboarding, write better ads,…
In today’s episode, Dr. Killeen dives into one of the trickiest parts of running a dental practice—PPO decisions and revenue cycle management. He shares hard-earned lessons from his own experience, including why negotiating up to the 95th percentile made a big financial difference. You’ll also get tips on setting up systems for insurance claims, benefit…