Did you know: Positive employees are 31% more productive and show higher sales and creativity? That’s why Kiera is talking all about positivity! She shares tips for how to encourage those higher cortisol levels among team members and patients. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review…
This one is for the billion-dollar assets of each practice: the doctor! Kiera is a pragmatic cheerleader, encouraging doctors to realize the asset they are. She touches on self evaluation, burnout, and building a practice that doesn’t require constant sacrifice. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a…
What are the most common reasons a dental practice reaches out to the Dental A-Team? In this episode, Tiff and Kristy discuss those woes of an office (systems, lack of team alignment, metrics, etc.) that lead doctors to ask for help, and how consultants can turn the sometimes-dreaded details and numbers into a story that…
Re-releasing a DAT listener favorite! Kiera is joined by Brad from Kleer to talk about the perks of membership plans over dental insurance, why a membership plan can create consistent revenue for your practice during uncertain times, and how to even start putting together such a plan. Kleer, by the way, helps roll out membership…
Do you ever feel like you have a laundry list of reasons why you can’t ever take a break from your practice? Kiera is here to say, if that’s how you’re feeling, it’s time to step away. In this episode, listeners get to take a breather. Kiera talks about the two parts of success (the…
There are roles in a practice people are meant to have, and there are those that’ll suck the soul right out of someone. Tiff and Kristy go into how to match team members to where they’ll operate best (and where they want to be), what to do when there aren’t any “right” seats available for…
Dear listener, it is possible to scale your practice and keep your sanity! Kiera discusses three overall pieces of advice for those who have expanded/want to expand to multi-practice ownership, including centralizing atmosphere and tactics, establishing leadership infrastructure, and keeping your communication fluid. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment…
Dental A-Team is all about case acceptance. In this episode, Kiera shares how a practice can double its case acceptance in one month (or even one day! She has receipts!). She gives five tactical tips practices can apply today to refine that acceptance and start upping that percentage of “yes.” Episode resources: Subscribe to The…
This episode is all about the stress of people — managing them, working with them, attending to them, etc. Tiff and Kristy discuss what it means to manage results and lead people, and how sticking to systems of accountability in your practice can take a lot of that stress off your shoulders. Episode resources: Subscribe…
It’s time to perform a special audit in your practice! This one is called the Invisible Friction Audit. Kiera guides listeners through how to catch problems that might not be very obvious, but are total gamechangers in terms of practice operations. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us…