What is the power of an apology? Apologies can have positive effects on maintaining a future therapeutic relationship, help to restore trust, reduce negative emotional reactions such as anger and even induce positive physiological responses for the patient and practitioner. This podcast covers what to say and what not to say in an apology as…
In our first podcast for 2023, we cover the important topic of ‘What should I look for when joining a practice?’. We spend so much of our waking hours in our workplace. Therefore, it is crucial to get our choice of practice right, so that it is a good fit with our own professional aspirations,…
Dealing with difficult patients creates additional challenges to any dental appointment and can hinder the ability to provide high quality dental care. This episode of RiskBites discusses how to identify and manage difficult patients including ways to set professional boundaries. Hosted by Dr Annalene Weston who is joined by fellow dentolegal consultant Dr Simon Parsons,…
Our next episode of RiskMatters, Toolbox for Resilience shares insight around the direct benefits of understanding personal limitations, focusing on your health and building resilience. Featuring topic experts Dr Annalene Weston from Dental Protection and Dr Rachel Morris host of the popular ‘You are Not a Frog’ podcast and creator of the Shapes Toolkit Resilience…
Failing is an important part of learning and growth, and it is important to learn from our failures and not be damaged by them. This Q&A style podcast ‘Falling with style – how to fail well’ features Dr Annalene Weston, Dentolegal Consultant and Mrs Kristin Trafford-Wiezel, Case Manager from Dental Protection for an in-depth discussion…
Join Dr Annalene Weston and Dr Roger Dennett, Dentolegal Consultants at Dental Protection for our next episode of RiskBites to discuss ‘Five Cans’. Derived from a famous story in Greek mythology, this concept relates to questions that dental practitioners should ask themselves when treating a patient. Listen to this insightful podcast to learn more.
Our next episode of CaseMatters, ‘You’re a butcher’ hosted by Dr Annalene Weston examines the conflicting points of view from a distressing accusation made by a patient. Based on a real-life case study from Dental Protection, this podcast will delve into the situation that occurred, including dealings with AHPRA and learning outcomes.
Learn about the importance of privacy in this insightful podcast with Dr Kiran Keshwara, Dentolegal Consultant at Dental Protection. We consider, matters including who owns dental records? What is acceptable to discuss with staff, family members and other providers? Listen to this podcast to find out more.
Join Dr Annalene Weston, Dentolegal Consultant and Dr Colm Harney at Dental Protection to cover the topic of ‘Imposter Syndrome – am I good enough?’. Our team of experts delve into the relevance of this topic to dental professionals and the impact that social media has on self-esteem.
In the latest episode of Case Matters, Dr Annalene Weston, Dentolegal Consultant at Dental Protection will guide you through the case of discussion entitled ‘You killed my tooth’. This case highlights the importance of consent in its purest form. Hear from the people involved and also look at the final outcome to see what lessons…