Send us Fan Mail A great conversation on this episode of DentalBytes with James Neuber of Ocean Ceramics and Dr. Bradley Bishop, Certified Specialist in Prosthodontics at the Legato Centre in Kelowna, BC. We discussed the foundations of successful smile cases — understanding patient expectations, planning for longevity, managing function, working closely with the lab,…
Send a text In this solo episode of DentalBytes, Marc reflects on the journey of building the podcast, the lessons learned from years of conversations across the dental industry, and what really drives successful practices. This episode explores why dentistry remains, above all, a people business — from the patient experience to the front desk,…
Send a text It’s PDC season—and time is flying. In this quick, last-minute catch-up, I’m joined by Dr. Bruce Ward, President of the Canadian Dental Association, and a longtime leader within the Pacific Dental Conference organizing community. We start with what Dr. Ward has been seeing on the national stage, including recent collaboration with dental…
Send a text Robert Hawkins from Aurum Group for a practical look at why the lab remains one of the most crucial pieces of modern dentistry—and how Aurum is evolving to meet the future. Marc and Robert unpack how the lab is more than “fabrication”: it’s a clinical partner that impacts case planning, predictability, esthetics,…
Send a text Joined by Josh DeVries (CEO & Co-Founder, Intiveo) to unpack why “patient engagement” has become commoditized—and why the real win in 2026 is designing the full patient experience: acquisition, engagement/loyalty, and appointment completion. We break down the execution gap inside practices, how to spot bottlenecks that quietly kill production, why Josh’s concept…
Send us a text I sat down with Elise Poirier, a digital workflow specialist who’s lived on both sides of the fence—clinical dentistry, digital systems, and now helping bridge the gap between the practice and the lab.  In this conversation, Elise breaks down: • Why new tech fails when training + workflow alignment aren’t…
Send us a text What happens when you bring tech-savvy vision, real-world insight, and a bit of butter chicken poutine into one episode? You get Josh Muir. From parenting to patient care, Josh and I dive deep into how AI is reshaping the dental industry—not in the future, but right now. Whether you’re a DSO,…
Send us a text This week on DentalBytes, Marc sits down with Seth Potter — dental technologist, educator, and global traveler redefining what it means to live and work in the digital age of dentistry. From missionary roots and analog wax-ups to AI-driven design and 3D printing, Seth’s journey shows how passion and purpose can…
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Send us a text In this landmark episode, Marc Wagner sits down with the legendary Dr. Howard Farran, founder of DentalTown, renowned dentist, speaker, entrepreneur, and unapologetically candid voice in the dental industry. If you’ve ever wanted to hear the raw, unfiltered truth about what it really takes to thrive in dentistry — not just…