Laura Phillips, Enrolled Agent and Co-Founder of the Phillips Group, joins Lester De Alwis to cut through the financial blind spots that derail most PPO exit attempts. A busy practice is not a profitable practice. Laura walks through the two most common pre-exit financial mistakes, the cashflow and staffing benchmarks a practice must hit before…
Katherine Eitel Belt, Founder and CEO of LionSpeak and dentistry’s unscripted communication expert, joins Lester De Alwis to make the case that the path to insurance independence starts with leadership, not a fee schedule. Katherine shares her Leadership Conversation Trifecta, explains the difference between coaching and supervising, and gives practice owners a clear framework for…
Jofin Joseph, Co-Founder and CEO of Needletail AI, joins Lester De Alwis to reveal why the biggest revenue leak in most dental practices is not a billing problem, it’s an eligibility problem that starts before the patient walks in. With 500,000+ patient benefits verified and error rates under 3%, Jofin’s platform is proving that AI…
Naren Arulrajah, founder and CEO of Ekwa Marketing, joins host Don Adeesha to answer the question most practice owners avoid: is your marketing attracting the patients you actually want, or just the ones you happen to get? Naren walks through the blind spots that keep high-value patients from booking from phone call conversion failures to…
Lex Orzalli, Director of Marketing at Vision Dental Partners, joins Lester De Alwis to make the case that brand, not network status, is what makes patients stay. From training front teams to handle the insurance question without stalling on it, to identifying the 10 things that make a doctor worth talking about, Lex shares how…
Dental AI consultant Maria Jackson joins Lester De Alwis to break down why so many practices stay stuck on insurance dependence and how AI changes the equation. Maria cuts through the hype with hard-won insight from 20+ years in the industry, covering everything from front desk training gaps to the real secret behind successful AI…
Dr. Robert Convissar – pioneer in laser dentistry, author of the world’s number one selling laser dentistry textbook, and Director of Laser Dentistry at New York Hospital Queens joins Lester De Alwis on why lasers are an underused doorway to insurance-free revenue. Why most dentists buy the wrong laser and end up with a $50,000…
DeVon Banks of D-TECH Billing and Claims joins Lester De Alwis to reframe compliance from a burden into a foundation. Post-payment audits going back two years, the CMS CRUSH initiative using AI to flag suspicious billing, why going out-of-network doesn’t eliminate compliance risk, and the first concrete steps any dentist can take this week to…
Melinda Heryford joins Lester De Alwis with a reframe most dentists need to hear: you’re not stuck because of insurance. You’re stuck because of patterns, mindset, and systems. Clarity, the WIG framework, case acceptance language, team alignment, and the one question every stuck dentist should ask themselves twice. Plus a free 10-Step Scheduling Audit for…
Naren Arulrajah joins Don Adeesha with the 5 Hero Groups framework, the approach used by multi-million dollar practices to stop blending in and start dominating their market. Find, like, trust, call: four steps, four scorecard questions, and the exact benchmarks that tell you where your practice stands. Book your free marketing strategy meeting with Ekwa…