In this episode of “The Dental Domination Podcast,” host Dan Brian of DentalScapes speaks with Jessica Martin, founder and CEO of Martin Management, about the critical role of patient experience in dental practices — and how it all starts with handling the first phone call. Digging into psychology and “non-salesy” sales strategies, Dan and Jessica…
In Episode 24 of “The Dental Domination Podcast,” DentalScapes co-founder Dan Brian interviews Katherine Eitel Belt, founder of LionSpeak, a communications coaching company focused on helping dental practices thrive. They discuss the importance of communication for dental practice owners and dentists, focusing on “courageous conversations.” Katherine explains that courageous conversations create clarity and inspiration, which…
Dr. Dipesh Patel, founder and CEO of Blueprint Smiles, joins the “Dental Domination Podcast” to discuss what he calls “People Service Organizations (PSOs)” and how they differ from traditional Dental Support Organizations (DSOs). He emphasizes the importance of creating a positive work culture and environment where work doesn’t feel like work for both the dental…
In this episode of “The Dental Domination Podcast,” DentalScapes co-founder Dan Brian talks with Kevin Henry, editor-in-chief of Dr. Bicuspid and founder of Dental Assistant Nation. They discuss the state of dental assisting in America today, challenges related to workforce shortages, and the importance of retaining dental assistants. Kevin shares his thoughts on the need…
In Episode 21 of “The Dental Domination Podcast,” host Dan Brian interviews Dr. Charles Moser, executive coach and founder of the Dental Science Alliance, on how younger dentists can compete with larger dental service organizations (DSOs) and build successful private practices. They discuss the challenges that new dentists face, including lack of business training and…
Monica Capelli, founder and CEO of Rev Systems, discusses revenue cycle management for dental practices in Episode 20 of “The Dental Domination Podcast.” From the importance of claim filing best practices to pursuing outstanding claims, implementing pre-payment systems, and everything in between, Monica provides a roadmap you can implement in your dental practice to get…
In this wide-ranging, must-listen conversation, Dan Johnson, founder and CEO of Peak Performance VA, discusses the benefits of hiring virtual assistants (VAs) for dental practices. He shares how VAs can help with administrative tasks in dental practices, reducing overhead and improving patient experience. He also addresses common concerns about language barriers and cultural differences, which…
In this episode of “The Dental Domination Podcast,” Dan Brian of DentalScapes interviews Samad Syed, founder and CEO of mConsent, a patient engagement company. They discuss the importance of patient databases for dental practices and how leveraging these databases can lead to growth and profitability. Samad emphasizes that the patient database is the most important…
In Episode 17 of “The Dental Domination Podcast,” Dr. Mike Neal, founder of Build My Team, discusses the importance of hiring and retaining the right staff for dental practices. He shares his own experience of facing staffing problems and how it led him to create his staffing agency. Dr. Neal explains the hiring process used…
Janet Hagerman, case acceptance coach, fractional Chief Hygiene Officer and author, joins “The Dental Domination Podcast” to discuss the importance of selling dentistry ethically and effectively. Despite many dentists cringing at the idea of “sales” in dentistry, Janet shares how soft communication skills can bridge patient education with effective sales strategies to triple case acceptance…