When I started work in my second dental practice in the state of Washington, I was trained by the outgoing financial coordinator and was taught all of her bad habits. I knew I had to make some changes to the accounts receivable management system since my doctor had not received a paycheck in more than…
Where in the @#*~& can I find the most accurate accounts receivable number in my Dentrix software? Giggle . . . I hear that all the time. Well, maybe not with the cussing, but I know you are all thinking that. There are many places in Dentrix that will give you numbers and show you…
Listen to our fast-paced informative interview with Lois Banta. She is the leading expert on getting the money off the books and into your bank account. Today Lois talks about her three ingredients, her special sauce, to have a successful revenue cycle management program. 1. Leadership – how to get the right person for the…
To kick off 2022 I spent some time talking with my good friend and dental industry colleague, Claire Dickinson, about creating team agreements and getting everyone on the same page when it comes to practice profitability. Claire and I dive into a great conversation on fees, asking for payment, and how to be better prepared…
Is your office aware of Ransomware? Do you know the damage that it can and does cause to your work flow, and the safety of your patients data? Steve White from Rescue DDS and I had a great conversation about how this sneaky process can attack your dental practice and take your Dentrix software and patient…
There is NO NEED to overpay to accept patient credit cards. At Merchant Advocate, we help lower the rates and fees you are paying WITHOUT the need to change processors. Yep…NO changing. Yay! Cheryl has helped many clients using Dentrix Pay and the Quickbill email statements. Now with Dentrix text to pay coming out soon…
This past week, I had the amazing opportunity to present two courses at the Dentsply Sirona World 2021 and thought it would be a good time to recap the highlights of my first presentation “Five Ways to Help Protect Your Doctor’s License”. Even though I am a certified Dentrix trainer, these concepts would apply to…
We are in the home stretch of 2021. If your practice is trending to have an awesome year, keep up the good work! If your practice is searching for some tips on rounding out the end of the year on a positive note, then let’s take a seventh-inning stretch and huddle up to make 2021…
If you are hiring new team members with no Dentrix experience, this podcast with my special guest, Sadie Stewart, will help give you some much needed resources. Our membership has many on-boarding tools for you and your team, check it out here: https://membership.novonee.com/membership
The new Dentrix Imaging Center launched recently and Sadie Stewart and I are here to tell you all about it. We are super excited to talk about this new software because it is super easy to use, integrates with the Dentrix patient chart and works with any imaging hardware. It’s amazing! If you want to…