Dr. Nate Jeal and Dr. Bao-Tran Nguyen have opened seven dental practices, and on their newest build, the only original hire still on the team after 13 months is their AI agent, Sally. In this episode, Ashley talks with them about designing The Smile Formula after six previous practices, why they make team decisions faster…
What’s Happening Behind the Scenes: A Life Update from Ashley and Collin Ashley and Collin skip the business talk for a catch-up on what life has looked like behind the podcast lately, from Ashley’s return to full-time dentistry to the habits both of them are using to find balance after long days at the office….
Moving the Goalpost: Ashley’s Talk at the Dentist Money Summit Ashley shares the talk she gave at Dentist Advisors’ Dentist Money Summit. The team asked for a talk on having your business under control and not moving the goalpost. She gave the opposite one, and this is it. Recorded live, so you’ll hear her reference…
The Making Of Smile & Co. — The Art of the Yes: Communication, Selling, and Reading the Room Ashley and Collin catch up after a busy stretch away from recording, starting with Smile & Co.’s first full team meeting in a long time. What follows is a deep dive into the communication framework Ashley built…
The Making Of North Star Implants & Periodontics with Dr. Paula Cohen Schlemmer Dr. Paula Cohen, a periodontist opening North Star Implants and Periodontics just outside Dallas, joins Ashley to talk about the winding road from dental school to specialty practice, and the first steps of building her own office from scratch. What You’ll Hear…
Ashley shares a personal update recorded on a quiet Sunday evening, no clinical talk, just life. What’s In This Episode: Brian finished radiation and is back at work. His follow-up PET scan came back with a possible cancer recurrence scare that lasted over a week of waiting. Ashley shares the toll that wait took on…
Back Where It Started: Ashley Reunites with Michael Arias of The Dental MarketerBefore Smile & Co. existed, before The Making Of existed, there was Michael Arias. He was the first person to ever interview Ashley about her plans to open a dental practice, recorded when Folsom was still just an idea and a construction timeline….
The Making Of Smile & Co. #2 — Episode SEVEN: Supply Ordering, Storage, and Building the Buzz Dr. Ashley Joves and co-host Collin Al-Samarrie sit down in person to break down how supply ordering, storage, and pre-opening marketing looked different the second time around, from Folsom’s early over-ordering mistakes to the systems built into Roseville…
The Making Of Evelina Smiles – SEVEN One Month In: What Actually Happens When the Doors Open Ashley catches up with Dr. Rich Constantine for his first update since Evelina Smiles saw its first patient. Real numbers from opening week, the 90-minute new patient experience, a few good MacGyver moments, and the one thing Rich would…
Michelin Star Moves: The Smile Design Process Dr. Ashley Joves sits down with co-host Collin Al-Samarrie to walk through how Smile & Co. approaches cosmetic cases, from the first consult to the sneak peek reveal, and why she built this into her practice in the first place. Where It Started Ashley’s interest in aesthetics began…