#113: Why Patients Say Yes (part 5) – Authority
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Show Notes
In this episode, I dive into the principle of authority from Dr. Robert Cialdini’s book Influence. We talk about why patients naturally look for confident guidance when they’re unsure, and how real authority can actually reduce decision fatigue instead of increasing pressure. I break down what authority really looks like in dentistry, how it shows up in your communication, and why there’s a big difference between being confident and being arrogant. I also share practical ways you can strength…
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