862: Metric Mondays: What You Don't Know About Net Collections Percentage – Dr. Barrett Straub
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Show Notes
Collecting 95% sounds great. But there’s a big problem: you’re leaving 5% on the table! In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down net collections percentage. You’ll learn why 95% isn’t as great as it sounds, how it’s killing your practice, and what you can do to raise this KPI. To learn what you need to know about net collections, listen to Episode 862 of The Best Practices Show!
Learn More About Dr. Straub:
- Send Dr. Straub an email: ba*****@*******al.com
- Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straub
- Send Gina an email: gi**@*******al.com
More Helpful Links for a Better Practice & a Better Life:
- Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
- Join The Best Practices Association: https://www.actdental.com/bpa
- Download ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360
- Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_US
- Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
- See the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/event
- Get The Best Practices Magazine for free: https://www.actdental.com/magazine
- Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
- Watch the video version of Episode 862: https://www.youtube.com/@actdental/videos
- Register for ACT’s To The Top Study Club (April 11, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-april-11-2025-ttt-study-club-tickets-1012966789937
- Register for ACT’s To The Top Study Club (July 25, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-july-25-2025-ttt-study-club-tickets-1205497959849
Main Takeaways:
- Your goal is to collect 100% or more.
- If you’re not collecting 100%, understand why.
- Make sure your team is aligned with your expectations.
- 97% is great on a chemistry exam. It’s not great for net collections.
- Pre-collect from patients….
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