Beyond Bitewings

Key Metrics Every Dentist Should Track for Practice Success

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Show Notes


Ash welcomes CJ Carroll from Dental Intelligence, a leading provider of dental analytics software. They discuss the pressing questions many dentists have about practice data—how to interpret analytics reports, which key performance indicators (KPIs) matter most, and whether investing in dental analytics is worth it for your practice.

CJ explains how Dental Intelligence integrates seamlessly with major practice management software like Dentrix, Eaglesoft, and Open Dental to transform complicated data into actionable insights. From tracking provider performance and hygiene reappointment rates to revealing untapped revenue hiding in unconverted treatment plans, CJ breaks down how analytics empower owners to make smarter management decisions. Whether you’re a new dental startup or a seasoned practice owner, this episode sheds light on the real-world benefits of embracing data-driven growth, streamlining workflow, and ultimately maximizing your practice’s potential.

To find out more about Dental Intelligence, visit: https://www.dentalintel.com/

Key Topics Discussed:

  • Overview of Dental Intelligence and its analytics tools
  • Key performance indicators for dental practices
  • Importance of data accuracy and common mistakes
  • Onboarding process and ongoing support
  • Suitability of analytics for startups versus mature practices
  • Capturing lost production and reactivating patients
  • Tracking patient flow, attrition, and recaptured patients
  • Integrating with practice management systems
  • Using analytics for employee bonuses and performance plans


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