Are rising credit card fees quietly draining your profits? One DEO member noticed an extra $10K in their account—and it wasn’t magic. In this episode, Emmet Scott chats with Roman Shtimerman, Director of Operations, and Steven Patala, Director of Sales, from Nadapayments about how dental practices can reduce processing costs without upsetting patients. They break…
Ever wonder if the challenges you’re facing will disappear once you grow your practice? In this episode, Emmet sits down with J.W. from SupportDDS to talk about why the problems don’t vanish—they multiply. They swap stories from the Destination DSO event, share real conversations between owners with 18 and 1600 locations, and get honest about…
What happens when your second practice tanks and you’re the only one holding it all together? In this episode, Dr. Alex Reznikov, Founder & Owner of Dental Group of Chicago, shares the raw truth about what nearly broke his growing dental group—and how he rebuilt it with the right people, systems, and mindset. From trusting…
Are missed calls quietly draining your practice’s growth? In this episode, Jake Puhl sits down with Garrett Robins, Sales Director at Nexa, to talk about what really happens when phones go unanswered. Garrett shares real stories from dental practices—busy teams, missed opportunities, and patients slipping away. You’ll hear how practices are keeping phones covered after…
Ever wondered what really happens behind closed doors in dental practice sales and private equity deals? In this episode, Emmet Scott sits down with Eric Scalzo and David Marks, Partners at Holland & Knight, to uncover the evolving world of dental M&A. They break down what buyers are really looking for, why compliance and culture…
What if the biggest growth opportunity in your practice was the 50% of patients no one else is talking to? In this episode, we sit down with Clay Griffith, Head of Marketing and Growth for Advanced Dentistry, and Leah Zipperstein, Head of Growth and Strategy at Vesper Institute, to unpack how fear-based patient behavior is…
Ever wonder why everyone seems to be making money except the dentist? In this episode, Emmet sits down with Dr. Vajahat Yar Khan, DEO Elite Member and CEO of DentTracks & USA Dental Solutions, to unpack how he scaled from 3 to 11 practices by solving one of the biggest headaches in dentistry: revenue cycle…
Feeling frustrated that your Google Business Profile still isn’t ranking—even after optimizing everything? In this episode, Emmet sits down with James Kuck, SEO Lead at HIP Creative, to unpack what’s really working in local SEO for dental practices. They dive into Google Business Profile hacks, the power of proximity, how reviews impact your rankings, and…
What if the key to associate retention isn’t equity—but leadership? In this episode, Dr. Samson Liu, Founder of SOHDental, shares how he scaled to 40+ locations by focusing on people-first leadership, trust-building, and operational clarity. He breaks down his method for mentoring associates, tightening schedules without burnout, and boosting case acceptance through a simple mindset…
What happens when a founder realizes their best role isn’t as CEO? In this episode, we break down a major transition at the DEO—Jake Puhl moves into a Chief Growth Officer role while Emmet Scott steps in as CEO. But this isn’t just about titles. It’s about recognizing where you thrive, aligning your role with…