There are certain posts that blow up in dental Facebook groups. Lots of likes. Lots of agreement. And a lot of people quietly thinking… ehh, not sure about that. In this episode, we talk about the stuff most dentists won’t comment publicly but definitely talk about offline. We bounce around a few topics, including: The…
Merchant fees are one of the most ignored line items in a dental practice. In this episode, Eric and Alex bring on Roman and Steven from nadapayments to break down how credit card surcharging actually works, what’s legal, what’s sketchy, and how practices can eliminate most processing fees without upsetting patients or risking compliance issues….
Dentists get pitched a lot of “can’t-miss” investment opportunities. Real estate. Private funds. Side deals. “Exclusive” opportunities that somehow always land in your inbox. In this episode, we sit down with Jason Covert, an attorney who previously prosecuted fraud cases, to break down how bad deals actually work and what to look for before you…
In this episode of Just a Couple of Dentists, we sit down with Dr. Chris Green to break down one of the biggest silent killers in dental practices right now: hygiene no-shows. A lot of offices brag about high reappointment rates but that doesn’t matter if patients don’t actually show up. Chris walks through the…
What actually happens when dentists get divorced? We brought on Sarah Engelbert, a family law attorney in California, to walk through what divorce looks like when you’re a dentist — especially when there’s a practice, real income, and real exposure involved. We talk about things most dentists don’t think about until it’s too late: How…
About 32% of phone calls go unanswered in the average dental office. After hours? It’s basically zero. On this episode, we talk through why the front desk model most offices still use just can’t keep up anymore, what COVID permanently changed, and why missing calls isn’t about a lack of effort…it’s about the system. We’re…
How buyers value a dental practice is very different from how most owners think. In this episode, Eric and Alex are joined by John Wloderek, the dental broker who sold their practices, to explain how buyers actually evaluate deals. They break down which numbers matter, which upgrades don’t move the needle, and why maintaining predictability…
Tracking numbers doesn’t grow a dental practice. Tracking the right numbers does. In this episode of Just a Couple of Dentists, Eric and Alex sit down with Ross Maddox and Deren Flesher — both owners of $2M+ practices — to break down which KPIs are actually worth paying attention to… and which ones are just…
Selling to a DSO is complicated. Most dentists already know that. What’s harder to find is a straight explanation of how the process actually plays out. In this episode, we sit down with Jon Eskow, a dental attorney who works with both DSOs and dentists, to walk through what really happens when a practice goes…
Everyone online talks about FFS vs PPO like you have to “pick a side.” But the reality is way more nuanced and way more dependent on who you are, where you practice, and what you want your career to look like. In this episode, we brought together: • Dr. Erik Zundo — 12 years fee-for-service…