Got questions? Send Ericka a Text! Your billing should not feel like a surprise every month. When collections swing up and down, it’s rarely because “insurance is just hard” it’s usually because the foundation was never built correctly. I walk through the core projects I use to make dental billing predictable, measurable, and strong enough…
Got questions? Send Ericka a Text! If your practice feels slammed but collections still don’t line up with production, that’s not “just insurance.” That’s a billing system problem, and it’s fixable. We walk through the exact framework we’ve used to help hundreds of dental offices and group practices streamline dental billing, reduce denial chaos, and…
Got questions? Send Ericka a Text! Prop 56 is on the way out, and if your practice depends on Denti-Cal reimbursements, the impact won’t be theoretical. I’m joined by Adriana, a seasoned dental billing pro who’s built her reputation on getting Denti-Cal approvals by mastering what most offices miss: the documentation details, the authorization sequence,…
Got questions? Send Ericka a Text! Your medical insurance may be able to cover wisdom teeth extractions, and the reason most people never find out is painfully simple: nobody asks the right way. We sit down with Jen from Hygiene Unlocked and unpack a real, recent moment where a medical insurance rep insisted “that’s dental”…
Got questions? Send Ericka a Text! What if the number on your AR report is giving you false comfort and your patient ledgers are quietly wrong? We dig into a hard truth from dental billing and revenue cycle management: most practices have never audited their ledgers line by line, which means balances, credits, adjustments, and…
Got questions? Send Ericka a Text! Hiring someone with no dental experience can feel like a gamble, but it doesn’t have to. I walk through the same onboarding system I’ve used for years to turn true beginners into capable, confident front office team members without wrecking your schedule, your claims, or your cash flow. The…
Got questions? Send Ericka a Text! Your insurance AR report can look perfect while your practice quietly bleeds money. I’m Erica Aguilar, and I’m pulling back the curtain on the uncomfortable truth: “clean” dental insurance accounts receivable can be manufactured, and the prettiest numbers on your aging report might be the biggest warning sign. We…
Got questions? Send Ericka a Text! Profit doesn’t come from working harder or cramming more patients into the schedule. Real profit comes from running your billing department like a business within a business—and using it to lift EBITDA, create predictable cash flow, and make smarter decisions across the practice. We walk through a clear definition…
Got questions? Send Ericka a Text! A weekend meetup in Phoenix turned into a deep dive on the “harmless” shortcuts that quietly drain dental practices and invite compliance trouble. We compare notes from a brutal 2025 billing case, unpack the defensiveness that often surfaces when a third party steps in, and show how audit trails…
Got questions? Send Ericka a Text! We show how chart prep sets expectations and end of day confirms reality, so money stops leaking and compliance issues get fixed the same day. A practical checklist, time blocking, and coaching turn chaos into a repeatable close that protects revenue and trust. • redefining end of day as…