How are patients really finding their next dentist? It’s not through endless Googling anymore. This episode uncovers a dramatic shift: instead of comparing offices online, more people are now simply asking ChatGPT, Perplexity, or Gemini, “Who should I call for dental implants or a toothache?” The AI returns just a couple of names, and with…
Have you considered selling your practice to your associate? Listen to this episode before you do! This episode of the “Fail Forward” series takes you on a journey with Dr. David Phelps, as he shares a significant setback he faced in selling his practice, where due to his hurried decision, he ended up selling to…
What does it really take to turn a neighborhood dental practice into a must-visit brand no matter the competition next door? In this episode, Dr. Chaz Vittitow shares the real story of launching and growing The Local Dentist in a market packed with competitors all while balancing family life with four kids and navigating today’s…
Feeling a rift between your team and struggling on how to address it? Join Dr. Paul Etchison of the Dental Practice Heroes Podcast as he recounts a challenging situation that sparked real change in his practice. Sharing his story of tension between the front desk and clinical teams, Paul opens up about stalling, fumbling, and…
Discover the practice-changing power of a unified team guiding every patient from check-in to checkout! In this episode, Dr. Jaspreet Gill opens up about the mental and strategic balancing act of guiding Countryside Smiles, sharing how time, patient experience, and ROI intertwine in daily decisions around hiring, technology, and workflow design. You’ll hear firsthand how…
Dreaming of landing big, full-mouth rehab cases in your practice? In this episode of Fail Forward, Dr. Andy Tran shares his sobering story of chasing high-ticket dentistry, only to find his foundation and personal life taking a toll. Hear how redefining success allowed him to save and strengthen his practice, offering valuable lessons about choosing…
Can a $5,000 marketing budget over 90 days genuinely bring new patients through your front door is it a waste of money? In this episode, Michael sits down with Lamar Woods of Adhere Patient Management to strip away the guesswork. Lamar shares what truly moves the needle in dental practice marketing (and here’s a hint:…
Ever faced a setback in your practice that challenged your mindset? Learn how to escape scarcity thinking and navigate tough situations with abundance and strength! In this episode of the Fail Forward series, CJ DuBe’ shares the painful story of a lowball buyout after scaling from 0 to 8 million in three years that left…
What happens when you stop seeing neighboring dentists as rivals and start building authentic alliances instead? In this episode, Michael sits down with Dr. Chethan Chetty, fresh from a transformative three-year term as president of the Academy of General Dentistry. Having balanced his “second job” of intense advocacy with the demands of running his practice…
Are you unknowingly stifling your team’s growth by constantly providing solutions? In this episode, Shane Simmons shares his experience of unintentionally becoming a roadblock in his dental marketing company, Crimson Media, due to his quick-fix problem solving approach. Discover how he pivoted his leadership style to empower his team through the 1-3-1 method, and how…