A last-minute cancellation shouldn’t hijack three hours of your day. We dig into a simple shift—pre-collecting before you schedule—that lowers AR, slashes cancellations, and gives your front desk a calmer, cleaner workflow without awkward money talks at checkout. By the end, you’ll have the words, the rules, and the check-ins to make pre-collections stick—and a…
Tired of feeling like growth is always easier for someone else? We pull back the curtain on the real pivot point in practice ownership: not a lucky break, better reimbursements, or a unicorn office manager, but a clear decision to lead as CEO. Once that identity shifts, everything changes—how you spend your time, what you…
Feeling overworked and underpaid even when your schedule is jammed? Paul breaks down the three decisions that turned a frantic, low-margin grind into a calmer, higher-profit practice: force capacity with DPH block scheduling, reclaim CEO time by understanding owner profit, and build a leadership team that truly insulates you from daily fires. If you’re ready…
Staring at your AR and seeing chaos instead of clarity? We’ve been there, and we built a simple path out. We walk through a practical, three-part framework that turns one scary number into a clear diagnosis, so you know what to fix first and how to keep cash flowing without drama. If your AR feels…
Running a practice with your spouse can be your biggest advantage… or your biggest stressor. In this episode, husband and wife team Trent and Hope Neisen share how they’ve made it work through big transitions, burnout, and the day-to-day challenges of running a practice. You’ll hear how they handle the hard days, maintain boundaries in…
You start the year with big intentions, but end up back in autopilot mode. Sound familiar? This episode breaks down why good goals fall apart, especially in growing practices. The DPH coaches share how you can reset, refocus, and make sure this year doesn’t end with you right back where you started. From setting the…
Ever set a production goal that felt exciting, then realized the math didn’t support it? We walk through a clear, no-fluff framework that turns revenue wishes into achievable targets by anchoring everything to one number: dollar per clinical hour. From there, we test whether your current systems can carry that load—diagnosis habits, treatment acceptance, and…
Most dentists push for a yes right now. We take a different path and show how planting a clear, respectful seed today leads to an easy yes at the next visit—no pressure, no awkward sales pitch, just a plan the patient helped shape. Using four common scenarios—SRP hesitation, x-ray refusal, cracked teeth without symptoms, and…
Before you spend another dollar on marketing, look at this first: your phones. Most practices assume their staff has it handled because calls are coming in and the team feels busy, but missed calls and poor phone systems could be costing you more new patients than you realize. In this episode, the DPH coaches explain…
Rising costs don’t have to automatically mean less profit. If your supply spend is sitting around 7–8%, this episode will show you how your practice can get group-level pricing and support without selling or partnering with a DSO. Jeff Cellucci of MB2 Dental introduces Carabelli Club as an option for people who want all the…