In Part Two of this series, Dr. John Meis and Wendy Briggs continue to discuss how to raise the case acceptance rate in a dental practice by creating smooth, effective patient handoffs (or trust-transfers). Patient handoffs are a little-known secret to great case acceptance because they’re an important opportunity to build trust, demonstrate excellence, and…
In this 3-part series, Dr. John Meis and Wendy Briggs are explaining ways to increase the case acceptance rate in a dental practice. When a practice doesn’t have a well-defined and consistent case acceptance process in place, patients don’t get the information and reassurance they need to move forward with necessary dental care. When this…
When you talk with the team about your practice goals and share key performance indicators (KPIs), are they excited and motivated to reach those numbers or do their eyes glaze over? Today, we’re sharing a segment from one of our recent practice growth retreats. In this session, Heather Driscoll is talking about what you can…
Wendy Briggs comes from a big family of baseball fans, so when the book “Moneyball” was released, she was eager to read it. Since then, she’s worked to apply these lessons to dentistry to allow practices to build teams of superstar performers. Today, she and Dr. John Meis are sitting down to talk through specific…
Kellie Black started her career as a dental hygienist helping patients chairside. She found she also enjoyed the business side of dentistry and quickly rose into a leadership position within that practice where she helped the team expand from two offices to an impressive seven. Now Kellie is a business coach with The Team Training…
Understanding and monitoring practice data is crucial for a dental office to succeed. If you don’t watch key numbers, you can’t see what’s really happening in the practice and you can’t make improvements. Many practice owners resist involving the team in analytics and financials because they’re worried about difficult money conversations and the risks involved…
In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs sit down with Paul Lowry from Dental Menu to talk about how to use membership plans, discount plans, and rewards programs in your dental practice. In-house benefit plans are a great way to serve patients who don’t have dental insurance….
Paige Hood is a practicing hygienist and a Certified Hygiene Coach with The Team Training Institute. She’s got years of experience not only improving her own skills as a hygienist, but also helping others excel. Today, Paige is joining Wendy Briggs on The Double Your Production Podcast for an in-depth conversation about how hygienists can…
Kaizen is the Japanese business philosophy of continuous improvement. Rooted in post-World War II economic reform, Kaizen is about making steady changes for the better. Toyota famously used this concept to develop its lean manufacturing process and become a leader in quality in the automotive industry. Kaizen can be used in a dental setting…
Bert Triche is a practicing hygienist and a Certified Hygiene Coach with The Team Training Institute. She’s got 43 years of hygiene experience and has coached other hygienists for 12 years. She’s joining Wendy Briggs today on The Double Your Production Podcast for an important conversation about how hygienists, dentists, and office managers can navigate…