“There is a hierarchy in setting up your Dentrix appointment book. It is important both for the visual aspect and also getting accurate data analytics” ~ Dayna Johnson, Dentrix trainer and workflow expert. In this conversation, Dayna Johnson discusses the importance of mapping out your schedule in order to give your team a roadmap for…
In this episode, Sophia Dunkley discusses the importance of case acceptance and treatment planning in the dental industry. She emphasizes the transformative power of human connection and the role it plays in case acceptance. Sophia highlights three paramount systems: mastering case acceptance for increased profitability, effective communication and phone etiquette, and developing innovative approaches to…
Dayna Johnson deep dives into the power of the Dentrix Perfect Day scheduling and the importance of scheduling in advance. She emphasizes the need for dental practices to design their own schedules based on their goals and preferences. Johnson introduces the concept of Perfect Day Scheduling, which provides a roadmap for the team to follow…
In today’s episode, Claire Dickinson and I dive into the critical topics of annual planning, the rising potential of AI in dental practices, and the undeniable benefits of outsourcing. Our conversation began with the importance of scheduling the annual planning sessions mid-year. This approach allows us to set clear goals, determine efficient schedules, and make…
I have a challenge for you … listen in and find out what it is. In this conversation, Dayna wraps up the topics covered in the past three months, focusing on keeping schedules full and enhancing patient retention. She emphasizes the importance of working on reports like the unscheduled list, continuing care report, and treatment…
In this conversation, Dayna Johnson and Rita Zamora discuss social media strategies for dental practices. They cover three key areas: engagement, content strategy, and systems. Rita emphasizes the importance of engaging with other accounts on social media to build relationships and increase visibility. She also highlights the need for a content strategy that focuses on…
In this episode, I discuss how the clinical team can help improve the closing rate for recommended treatment and scheduling patients. I emphasize the importance of having the necessary information and verbal skills to answer patient questions and address their concerns. I provide two options for documenting the diagnosis: using the procedure note or including…
Dayna deep dives into the Dentrix Treatment Manager Report, which is a powerful tool for filling the doctor’s schedule and following up with patients who have unscheduled treatment. She explains how to generate the report, filter it by date and procedure codes, and customize the columns. Dayna also provides tips on making contacts with patients,…
In this episode, Dayna interviews Ethan Ellsworth and Cairo Murphy, the co-founders of Stratus, a dental technology company. They discuss how AI can streamline dental practice workflows, particularly in insurance verification and claims processing. Ethan and Cairo share their background in dentistry and how their personal experiences led them to develop Stratus. They address common…
This conversation dives deeper into the topic of keeping your schedule full by discussing the continuing care list. Dayna explains the importance of the unscheduled list and how to remove patients from it if they haven’t responded after three contacts. Dayna then introduces the concept of the continuing care list and discusses two types of…