🔥 Struggling with same-day treatment acceptance? It’s not a patient problem—it’s a preparation problem. In this episode, Dayna Johnson breaks down the practical systems every dental practice needs to increase same-day treatment approvals. From verifying insurance before the patient even arrives to simplifying financial conversations, Dayna shares actionable strategies your team can implement today. You’ll…
Claire Dickinson, Operations & Professional Relationships Director Claire has over 22 years of experience in dentistry and a bachelor’s degree in Business Management and a master’s in Organizational Management and Leadership 🚨 Thinking about switching your dental software? Don’t do it without a plan. In this episode, Dayna Johnson and Claire Dickinson break down the…
💰 Are insurance claim denials quietly draining your dental practice’s profitability? In this episode, Dayna Johnson explains why a pre-visit checklist is one of the most powerful systems your dental office can implement. From verifying insurance eligibility to confirming accurate patient information, these small but critical steps can dramatically improve efficiency, reduce accounts receivable, and…
🦷 Are patient appointments running smoothly in your practice—or does it feel like your team is always scrambling? In this episode, Dayna Johnson explains why clarity in daily workflows is the foundation of a high-performing dental practice. From insurance verification to electronic forms, she breaks down exactly what needs to happen before a patient walks…
Laura Johnston is the founder of My Dental SOP, the software solution that helps dental practices create operational clarity, consistency, and confident teams through proven systems. She specializes in turning everyday chaos into streamlined workflows so practices don’t just run, they thrive. If you want to check out MyDentalSOP and their getting-started resources, go to…
📝 Is unclear documentation slowing down your dental practice—and confusing your team? In this episode, Dayna Johnson breaks down why clarity in instructions and documentation is one of the most important systems a dental practice can master. Without clear workflows, teams struggle, miscommunication increases, and patients feel the impact. Dayna explains how well-defined documentation habits…
🦷 Is your dental team overwhelmed, confused, or stepping on each other’s toes? It might be a job role problem — not a people problem. In this episode, Dayna Johnson uncovers why clarity in job roles is one of the most powerful tools for building a high-performing dental team. When responsibilities are clearly defined, team…
Claire Dickinson, Operations & Professional Relationships Director Claire has over 22 years of experience in dentistry and a bachelor’s degree in Business Management and a master’s in Organizational Management and Leadership 🔍 If your dental practice isn’t crystal clear on where it’s going in 2026, now is the time to fix that. In this episode,…
Dr. Eric Block is a practicing dentist, educator, speaker, and author focused on helping dental professionals reduce stress, prevent burnout, and build more fulfilling careers. He is the author of The Stress-Free Dentist and Stress-Free Dental Implants, with his work centered on wellness, leadership, and practice growth in dentistry. 👉 Check out Dr. Block’s books…
🤖 Dental technology is changing fast, and if you are not paying attention, you will fall behind. In this episode, Dayna Johnson shares key insights and takeaways from the Greater New York Dental Meeting, highlighting the latest advancements in AI technology and Dentrix software that are shaping the future of dental practices. Dayna breaks down…