🔒 Would you let a stranger walk into your house without permission? In this episode, Dayna Johnson explains why unauthorized vendors in your Dentrix software are just as dangerous — and could put your patient data at risk. Using a powerful home invasion analogy, Dayna breaks down the risks of using unapproved third-party vendors, the…
📊 Struggling to get patients to say YES to treatment? In this conversation, Dayna Johnson breaks down the concept of case acceptance and why it is one of the most critical metrics for a thriving dental practice. Learn how to manage unscheduled treatments, track acceptance accurately, and boost your overall case acceptance percentage to hit…
Every year, millions of dollars in dental benefits expire unused, don’t let your patients (or your practice) miss out. In this episode, Dayna Johnson dives into the importance of maximizing dental benefits before they reset in January. With the end of the year approaching, Dayna shares practical strategies for engaging patients who still have unused…
Are you tracking the right metrics in your dental practice? In this episode, Dayna Johnson and Robin Smith, Solutions Consultant at Henry Schein One, dive into the 2025 Catalyst Index Report and uncover how understanding your numbers can transform your practice. Discover why patient retention and case acceptance are the most critical drivers of success,…
In this episode, Dayna Johnson breaks down what the end of Windows 10 support (October 14, 2025) means for dental practices and how to prepare for the transition to Windows 11. From upgrading workstations to customizing DENTRIX software for optimal functionality, Dayna walks through the exact steps every dental team should take to ensure a…
In this episode, Dayna Johnson shares why annual planning is one of the most powerful steps you can take to build a high-performing dental practice. From setting up your appointment book to mapping out production goals and involving your team in the process, Dayna breaks down a practical, results-driven approach to scheduling and goal setting….
In this episode, dental software expert Dayna Johnson breaks down the complexities of estimating dental insurance coverage and how to navigate the challenges that come with today’s evolving benefits landscape. She explains the key differences between the fee schedule method and the allowed amount method, shedding light on which approach may be right for your…
🎯 Dentrix Insurance Setup: Fee Schedule vs. Allowed Amount — Which Is Right for Your Practice? In this episode of The High Performing Dental Team podcast, Dentrix expert Dayna Johnson breaks down the two most common methods of insurance setup in Dentrix: ✔️ The Fee Schedule Method ✔️ The Allowed Amount Method 👉 If you’re…
In this episode of the High Performing Dental Team podcast, Dayna Johnson interviews David Harris, a certified fraud examiner specializing in dental embezzlement. They discuss the importance of trust in dental practices, the need for thorough pre-employment screening, and strategies to prevent embezzlement through effective division of duties and financial controls. David shares key insights…
In this episode, Dayna Johnson discusses the collaboration between FDI and Henry Schein on the integrated health records project, emphasizing the importance of transitioning from film to digital imaging in dental practices. She highlights the benefits of digital imaging, including improved accessibility for patients and the integration of AI for enhanced diagnostics. The conversation also…