Dental Marketing Theory – A Podcast by Gary Bird

#172 20 Patient Retention Tips Any Dentist Can Use

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Show Notes


In this episode of Dental Marketing Theory, Gary Bird and Dr. Bobbi Stanley discuss the importance of internal marketing in dental practices. They explore strategies for retaining existing patients and boosting patient referrals by improving patient relationships and the overall office experience. Dr. Stanley emphasizes the value of creating a welcoming office culture and personal connections to prevent patients from leaving, which she contrasts with the conventional focus on acquiring new pa…


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