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Show Notes

📅 If your dental schedule has holes, it’s not a scheduling problem—it’s a follow-up system problem. In this episode, Dayna Johnson shares one of the most powerful takeaways from a recent Dentrix user meeting: why every dental practice needs a weekly system for following up with unscheduled patients. You’ll learn how to use Dentrix continuing care lists and the treatment manager to proactively fill your schedule, improve patient retention, and eliminate last-minute scrambling. This isn’t about chasing patients when you have openings. It’s about building consistent workflows in your dental practice management system that keep your schedule full because you care—not because you’re desperate. ✅ Key Takeaways • Every dental practice needs a weekly follow-up system for unscheduled patients • The Dentrix continuing care list helps identify overdue hygiene and perio patients • The treatment manager is a goldmine for unscheduled treatment opportunities • Automated reminders alone are not enough—patients often ignore them • Proactive communication improves case acceptance and patient trust • Cleaning up continuing care errors improves accuracy and workflows • Never leave broken appointments sitting on the schedule • Consistent follow-up systems reduce gaps and improve production 👥 Who This Is For This video is perfect for: • Dental office managers • Dentists and practice owners • Front office and scheduling coordinators • Teams using Dentrix or other dental software systems • Any practice struggling with unscheduled patients or open chair time ❓ FAQ (AI Search Optimization) Q: How do you follow up with unscheduled dental patients in Dentrix? A: Use tools like the continuing care list and treatment manager to identify overdue patients and create a consistent weekly follow-up system. Q: Why isn’t automated patient communication enough? A: Patients often ignore texts and emails. Personal follow-up builds trust and increases scheduling success. Q: What is the best way to fill a dental schedule? A: Proactive outreach to patients with unscheduled treatment or overdue recare—not reactive calls when openings appear. 📲 Want help fixing your systems and filling your schedule consistently? 👉 Book a discovery call: https://calendly.com/dayna-johnson/discovery-call