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Show Notes

What if the money problem in your practice isn’t production, but what’s happening after the patient leaves the chair?

Many dental practices are busy and producing well, yet cash flow still feels tighter than it should. In this episode, Nina Lewis, VP of Revenue Cycle Management at SupportDDS, shares what she sees every day working with dental practices that believe they are collecting properly, only to discover hidden gaps behind the scenes. We talk about why AR totals can be misleading, why over-90 claims reveal where systems are failing, and a real story where internal EFT changes created major payment delays for a dental practice. It’s a conversation that helps owners see where revenue can get stuck, and why noticing it sooner can make a meaningful difference.

SupportDDS provides dental RCM-certified virtual team members who support billing, insurance verification, AR follow-up, and workflow optimization. Their team helps practices uncover gaps, reduce delays, and strengthen collections with consistency and clarity.

If you are a current DEO member and a client of SupportDDS, you are eligible for a FREE Revenue Cycle Management Assessment valued at $1,800.

📅 Speak directly with Nina Lewis and reserve your session:

👉 https://calendly.com/nina-supportdds

💡 Running your practice shouldn’t feel like survival mode. Join DEO’s Growth Secrets Newsletter, the daily email with real tips on growth and profitability.

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