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Show Notes

659: 5 Data Secrets to a Thriving Practice – Dr. Barrett Straub & Miranda Beeson

If you want your practice to grow, you need data. But how do you know which numbers to look at? To demystify the data you need, Kirk Behrendt brings in Dr. Barrett Straub, ACT’s CEO, and Miranda Beeson, one of ACT’s amazing coaches, to share five data secrets for a thriving practice. Make informed decisions with data, not feelings! To learn which numbers to start tracking and why they matter to your practice, listen to Episode 659 of The Best Practices Show!

Episode Resources:

• Send Dr. Straub an email: ba*****@*******al.com 
• Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straub 
• Send Miranda an email: mi*****@*******al.com 
• Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdental
• Subscribe to The Best Practices Show podcast: https://the-best-practices-show.captivate.fm/listen
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• See ACT’s Live Events Schedule: https://www.eventbrite.com/cc/act-dental-live-workshops-306239
• Get The Best Practices Magazine for free! https://www.actdental.com/magazine
• Write a review on iTunes: https://podcasts.apple.com/us/podcast/the-best-practices-show/id1223838218

Links Mentioned in This Episode:

Get your Golden Ticket to ACT’s To The Top Study Club: https://info.actdental.com/golden-ticket

Main Takeaways:

Numbers don’t lie!

You can improve anything with data.

Without data, the story you tell yourself is fiction.

Learn about the main KPIs you should be tracking.

Tracking data requires transparency with your team.

Quotes:

“So many of us base decisions and planning off of our feelings when the data itself doesn’t lie. And we can’t argue with it. If you tell me your feelings about something — if I’m an admin team member, I [can] say, ‘Yeah, but I feel like this about it.’ But if we’re both looking at the same piece of data, there’s really no discussion to be had. It’s right there. It’s the truth on paper, and you really can’t argue with that.” (5:48—6:10) -Miranda

“You know how this works if you’re a dentist. You have a lot of feelings. ‘I feel like we’re way too busy. I feel like we have too many holes in our schedule. I don’t feel like we’re productive enough. I don’t feel like my hygienist diagnosed enough perio. I feel like most of my AR is family and friends and is uncollectible.’ Feelings. Feelings are dangerous places to go. You start to tell yourself a story. Feelings, when it comes to me, can be happy feelings. But they can also be irritation feelings. Data calms us. If you’re feeling any of these things, it’s really good to transition away from feeling to, ‘What are we seeing? What’s the data telling us?’ It’s powerful in this