Best Practices Show with Kirk Behrendt

738: Dynamic Duo Dentistry: 3 Keys to Chairside Chemistry – Courtney Dalton

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Show Notes


When you have great chemistry, everything goes better. But seamless interactions don’t just happen. You first need to put in some work. To help you lay the foundation for great chemistry between you and your team, Kirk Behrendt brings back Courtney Dalton, one of ACT’s amazing coaches, to share three keys that will improve efficiency, predictability, and your patients’ experience. To learn the secrets of great chairside chemistry, listen to Episode 738 of The Best Practices Show!

Learn More About Courtney:


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Episode Resources:


Main Takeaways:

  • Pour your effort into your assistants. They want to help you succeed.
  • Great chairside chemistry makes your workday more efficient.
  • Patients can feel it when there is no chemistry or alignment.
  • Having great chemistry starts with a morning huddle.
  • Create checklists to create predictability.
  • Master the flawless hand-off.

Snippets:

0:00 Introduction.

2:09 Why chairside chemistry is important for your practice.

5:49 It starts with a morning huddle.

11:39 Creating checklists is extremely…


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