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Show Notes

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

Revenue doesn’t disappear overnight. It slips away through denied claims, incomplete documentation, poor insurance verification, and small breakdowns that most dental practices never notice until the numbers stop adding up.

In this episode of Nobody Told Me That, Teresa Duncan sits down with Allyssa Mizenko, CEO of Zen Dental Support, for an in depth conversation about the hidden challenges of revenue cycle management. They discuss why insurance verification is more important than ever, how weak documentation leads to costly claim denials, why front office and clinical teams need to work together, and how setting the right financial expectations with patients can improve collections. Whether your practice handles billing in house or works with a billing company, this episode shares practical insights to help protect your revenue, strengthen your systems, and improve the overall patient experience.

Connect with Allyssa Mizenko

Facebook: https://www.facebook.com/zendentalsupport

Instagram: https://www.instagram.com/zendentalsupport

LinkedIn: www.linkedin.com/in/allyssa-mizenko-8aa014387

Dental Claims Attachment Checklist: https://mizenkodallyssa.gumroad.com/l/tzcnjx

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Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Podcast listeners use NTMT100 for a $100 courtesy.

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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what’s the code?” Check it out – I hope you’ll join! https://dentalrevenuenetwork.mn.co/

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Synergy Dental Partners offers lower prices for your dental supplies and services

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

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My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use “NTMT” for a $75 courtesy toward your investment. 

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Visit odysseymgmt.com to check out my book, webinars and courses.

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**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt

#Dentistry #DentalPractice #RevenueCycleManagement #DentalInsurance #DentalBilling