• Facebook
• LinkedIn
• Reddit
• ShareCopied to clipboard
• Mail

The Dental Podcast Directory is Proudly Supported By:

Show Notes

“We’ve always done it this way” sounds harmless… until the audit letter arrives, the employee turns whistleblower, or the wrong provider name on a claim form becomes a much bigger problem than anyone expected. In this episode of Compliant AF, Amy Wood and Kara Kelley are joined again by Rick Garofolo of The Dental Practice Mechanics for Part 2 of their conversation on the dental compliance myths that simply refuse to die. We’re breaking down the compliance landmines that show up when practices rely on outdated habits, bad advice, or the always reliable legal defense of “somebody in a Facebook group said it was fine”… ignoring team members who raise billing or compliance concerns assuming “we’ve always done it this way” means “we’ve always done it correctly” uploading bulk EOBs into patient records without considering HIPAA exposure billing under the wrong provider after a practice purchase, maternity leave, or temp coverage trusting AI-generated answers without reading the actual source treating canned HIPAA and OSHA videos like site-specific training giving temps or fill-ins full software access without proper training or controls assuming compliance training is optional, generic, or someone else’s problem …and more! Learn why practice owners need to stop treating compliance as an administrative nuisance and start treating it as patient protection, license protection, and business survival. Rick also shares why provider misrepresentation on claim forms can create serious criminal exposure, why audits are increasingly likely, and why one angry former employee can turn a “small shortcut” into a very large problem. Because apparently “do it right the first time” is still controversial. Featured Expert Rick GarofoloRick Garofolo is the founder and CEO/President of The Dental Practice Mechanics, which he launched in 2001 after marrying a dentist and seeing firsthand how much support dental practices needed with business management, practice growth, and operational systems. Over the years, Rick and his team have helped dental practices strengthen the business side of dentistry through proper accounting techniques, recall and follow-up systems, treatment plan presentation, billing systems, and more than 20 other practice management systems. Rick takes pride in leading a close-knit, full-time, in-house team with no overseas or work-from-home outsourcing. Through The Dental Practice Mechanics, Rick helps practices understand what is expected and required of them so they can improve profitability, create safer environments for patients and team members, and maybe even let the dentist sleep at night. Meet the Hosts Kara D. Kelley, SHRM-SCP, SPHRAs a Fractional HR Business Partner to dental leaders and healthcare executives and CEO of Clinical HR, Kara specializes in HR compliance, workforce strategy, leadership development, and helping practices build systems that are both compliant and sustainable. She is also a nationally recognized speaker, author, and coach. Amy WoodFounder of Copper Penny Consulting, Amy is a nationally respected HIPAA, cybersecurity, OSHA, and compliance expert serving dental and healthcare practices. Known for her no-nonsense approach to vendor risk, technology, and real-world compliance, Amy helps practices reduce risk without overcomplicating operations. Have a Compliance Question? Email co****************@***il.com Disclaimer This podcast is for educational and informational purposes only and does not constitute legal, financial, tax, or medical advice. Listening to this episode does not create a client relationship with the hosts or their companies. Laws and regulations vary by state and situation; practices should consult with qualified legal, financial, HR, compliance, and cybersecurity professionals regarding their specific circumstances.