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Show Notes

This week, Rob and Paul chat about Paul’s new book, “Dr. Nacho’s ABCs of Patient Communication.” As many of you know, Paul is passionate about helping dentists improve communication, leadership, and practice success through simple, effective language. Paul brings years of experience as a practicing dentist, multiple-practice owner, and founder of Dental Nachos to his writing. He’s excited to share his new book, a valuable resource for dentists, which is now available on Amazon. In this episode, Paul shares some highlights from his book, including the importance of patient communication in dentistry and how small word choices can dramatically impact trust, anxiety, case acceptance, and team culture. He discusses the value of replacing technical or negative language with relatable, “human-centered” phrasing that helps patients feel understood and confident in their care decisions. You can purchase Paul’s book, “Dr. Nacho’s ABCs of Patient Communication,” on Amazon: https://www.amazon.com/Dr-Nachos-ABCs-Patient-Communication/dp/B0DGBDMW65 Recommended resource mentioned in the episode: How to Speak – Patrick Winston (YouTube) https://www.youtube.com/watch?v=Unzc731iCUY&list=PLUl4u3cNGP60eUvXa1jfVT9BsBsqAICr_&index=1 To learn more about Paul and Dental Nachos, visit https://www.dentalnachos.com/ or connect through his educational platforms and resources. Listeners who want to reach Paul can do so at Pa**@**********os.com, and those who want to reach Rob can do so at Ro*@*************aw.com.