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Show Notes

Lisa Copeland holds the CSP, the Certified Speaking Professional designation from the National Speakers Association, one of the most respected credentials in professional speaking. Fewer than 17% of speakers in the world have earned it. She is one of only three registered dental hygienists to ever receive it.

That credential came after thirty years of saying yes. Perio in Scranton. Implantology in Washington, DC. Six years in Singapore. Twenty years in corporate education. Two IRONMAN races. Open water swimming. Snowboarding. A book. And a PACE-approved company she built from scratch to coach dental professionals, consultants, and emerging speakers on how to communicate with influence.

In this episode of The Dental Handoff, Dr. Kelly Tanner sits down with her longtime colleague and friend to unpack the speaking framework Lisa has refined over decades: why your conclusion matters more than your introduction, how the 10-20-30 rule forces clarity no other constraint can, and why ending a talk on Q&A quietly kills every room.

This one is for hygienists, dentists, practice owners, and anyone in the dental profession who wants to communicate with more intention, whether that is in the operatory, in a team meeting, or on a stage in front of hundreds.

You’ll Learn:

• Why fewer than 17% of speakers earn the CSP and why one of only 3 RDHs to hold it says structure matters more than stage presence
• How to write a presentation by starting with your conclusion and building everything backwards
• Why your conclusion is the most important part of any talk and why most people write it last
• The 10-20-30 rule: 10 slides, 20 minutes, 30-point font and why 30-point font is the one constraint that forces clarity
• Why you should never end your presentation on Q&A and exactly how to control the room so you finish on your terms
• How saying yes to things she was not qualified for yet became the only strategy she ever needed
•  What flap surgery in a Scranton perio office taught her about preparation and what she still misses on the distal of tooth 14

CONNECT WITH Lisa Copeland, RDH, CSP, CVP:

Website: communicatewithinfluence.org

Email: li**@**********************ce.org

LinkedIn: linkedin.com/in/lisagcopeland

Book a Free Discovery Call: bookme.name/LisaCopelandRDH

Workshop: Vivos Institute, June 26 and 27  |  Code LISA200 saves $200  |  AGD PACE CE credit eligible 

Where to Find Dr. Kelly:

Let’s Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance.

https://calendly.com/drkellytanner/30min

Visit us at https://www.nextleveldentalhygiene.com