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Show Notes

👉 Alex was sick of laminated checklists… and having to redo them every time something changed or someone left. So she built Milo—a digital home that stores all your checklists in one place and keeps your team accountable. Check it out here and join the waitlist HERE 

We brought Tommy Morales back on because I needed help with something happening in our own office.

Our floors in a few ops are literally starting to separate, which led to a bigger conversation about dental construction, bad material choices, where builds go sideways, and how dentists end up paying for mistakes they never saw coming.

Tommy’s been around this world forever, and he broke down what actually happened in our office, why certain materials fail in dental settings, how contractors and designers can quietly push costs up, and why it helps to have somebody in your corner who actually knows what to look for. We also got into a story where he helped one dentist save more than $1 million on a build in about 12 hours just by digging in and asking the right questions.

We talked about floating floors, moisture issues, finishes that look great but don’t hold up, the little decisions that turn into expensive problems later, and why asking more questions during a build is almost always worth it.

If you’re building a practice, expanding, or reworking your space, this is one of those episodes that could save you a lot of money and a lot of headaches.

Darkhorse Tech** Dental IT is one of those things you don’t think about until something breaks, goes down, or gets hacked. Darkhorse Tech works specifically with dental practices and helps with all of it: IT, cybersecurity, backups, compliance, phone systems, and the stuff most offices don’t want to deal with.

Offer: Get your first month of service free. 👉 https://www.darkhorsetech.com

nadapayments This is what we use in our offices for merchant services. They help practices cut down on processing costs, stay compliant, and make the whole thing way less confusing than most processors do.

Offer: $25/month and 1.5% + $0.25 per debit transaction, with no other fees. 👉 https://www.nadapayments.com