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Show Notes

👉 Get the 7 checklists Alex used to keep her front office organized and in control Download them HERE!

🎙️ Episode Description

One of the biggest challenges we had with our two practices was keeping hygienists.

We probably went through 10 of them in about 5 years… which at the time felt insane. Then we started talking to other offices and realized we weren’t even close to alone.

So we brought on Allison Norris (founder of The Dentele Group) to talk through what’s actually going on with hygiene right now—and why it feels so different than it used to, especially after COVID.

We get into:

• What changed after COVID (and why it still hasn’t normalized)
• Why just paying more doesn’t fix the problem
• The shift in leverage (and how it affects everything)
• Temp hygienists… and why the temp platforms are making things worse
• Mistakes we made as owners
• And what actually seems to get hygienists to buy in

By the end of the episode, we officially solved the hygiene problem 😅

Darkhorse Tech We use them for IT. They actually understand dental offices and don’t overcomplicate everything.

They’re offering a free month if you mention the podcast: https://www.darkhorsetech.com

Nadapayments We switched over a year ago and it’s been a big win.

They handle credit card fees the right way and make it simple.

Listener deal: $25/month + 1.5% + $0.25 on debit (no extra fees)

https://www.nadapayments.com