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Show Notes

ni**@********ds.com for a discovery call.nn#GroupDentistryNow #DentalPodcast #RevenueCycleManagement #DSO #DentalTechnology #SupportDDS #NinaLewis #BillNewman”],”configuration”:{“id”:”blk_cfg_01KGCMRT98CX02BKZGXX67JZP9″,”type”:”prompt”,”name”:”YouTube Description”,”description”:null,”markdown_value”:null,”prompt_value”:”Write a youtube description for this podcast episode”,”archived_at”:null,”saved”:true,”timestamp_configuration”:null,”quote_configuration”:null},”prosemirror”:[{“type”:”rootblock”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Welcome to the Group Dentistry Now Show, the voice of the DSO industry! In this episode, host Bill Newman sits down with Nina Lewis, Vice President of Revenue Cycle Management at Zimworks and SupportDDS. With over 26 years of experience in the dental space, Nina shares her insights on the evolving landscape of revenue cycle management (RCM) and the critical balance between technology and human involvement.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”As we kick off the new year, Nina discusses the challenges and opportunities that dental groups face in managing their revenue cycles. From insurance verification to payment posting, she highlights the importance of understanding where technology can enhance efficiency and where human judgment is irreplaceable.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Key topics include:”}]},{“type”:”bulletList”,”content”:[{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”The components of the revenue cycle and how they impact cash flow”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”The role of technology in streamlining processes”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Identifying pain points in RCM and how SupportDDS can help”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Best practices for leveraging both technology and human resources for optimal results”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Key performance indicators (KPIs) to track for a healthy revenue cycle”}]}]}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Whether you’re part of a large DSO or a smaller dental practice, this episode offers valuable insights to help you navigate the complexities of revenue cycle management in 2026 and beyond.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Don’t forget to subscribe to our podcast for the latest DSO news, insights, and events! For more information, visit “},{“type”:”text”,”marks”:[{“type”:”link”,”attrs”:{“href”:null,”target”:null,”rel”:”noopener noreferrer”,”class”:null}}],”text”:”GroupDentistryNow.com”},{“type”:”text”,”text”:” and reach out to Nina at ni**@********ds.com for a discovery call.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”#GroupDentistryNow #DentalPodcast #RevenueCycleManagement #DSO #DentalTechnology #SupportDDS #NinaLewis #BillNewman”}]}]}],”previous_block”:null,”next_block”:null,”error_code”:null,”feedback”:null},”template”:{“type”:”block_configuration”,”block_configuration_id”:”blk_cfg_01KGCMRT98CX02BKZGXX67JZP9″,”prompt_value”:”Write a youtube description for this podcast episode”,”name”:”YouTube Description”}},”rootblock”,null]”> Nina Lewis, Vice President of RCM at Zimworks & SupportDDS joins the show to discuss:

• ni**@********ds.com for a discovery call.nn#GroupDentistryNow #DentalPodcast #RevenueCycleManagement #DSO #DentalTechnology #SupportDDS #NinaLewis #BillNewman”],”configuration”:{“id”:”blk_cfg_01KGCMRT98CX02BKZGXX67JZP9″,”type”:”prompt”,”name”:”YouTube Description”,”description”:null,”markdown_value”:null,”prompt_value”:”Write a youtube description for this podcast episode”,”archived_at”:null,”saved”:true,”timestamp_configuration”:null,”quote_configuration”:null},”prosemirror”:[{“type”:”rootblock”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Welcome to the Group Dentistry Now Show, the voice of the DSO industry! In this episode, host Bill Newman sits down with Nina Lewis, Vice President of Revenue Cycle Management at Zimworks and SupportDDS. With over 26 years of experience in the dental space, Nina shares her insights on the evolving landscape of revenue cycle management (RCM) and the critical balance between technology and human involvement.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”As we kick off the new year, Nina discusses the challenges and opportunities that dental groups face in managing their revenue cycles. From insurance verification to payment posting, she highlights the importance of understanding where technology can enhance efficiency and where human judgment is irreplaceable.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Key topics include:”}]},{“type”:”bulletList”,”content”:[{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”The components of the revenue cycle and how they impact cash flow”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”The role of technology in streamlining processes”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Identifying pain points in RCM and how SupportDDS can help”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Best practices for leveraging both technology and human resources for optimal results”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Key performance indicators (KPIs) to track for a healthy revenue cycle”}]}]}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Whether you’re part of a large DSO or a smaller dental practice, this episode offers valuable insights to help you navigate the complexities of revenue cycle management in 2026 and beyond.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Don’t forget to subscribe to our podcast for the latest DSO news, insights, and events! For more information, visit “},{“type”:”text”,”marks”:[{“type”:”link”,”attrs”:{“href”:null,”target”:null,”rel”:”noopener noreferrer”,”class”:null}}],”text”:”GroupDentistryNow.com”},{“type”:”text”,”text”:” and reach out to Nina at ni**@********ds.com for a discovery call.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”#GroupDentistryNow #DentalPodcast #RevenueCycleManagement #DSO #DentalTechnology #SupportDDS #NinaLewis #BillNewman”}]}]}],”previous_block”:null,”next_block”:null,”error_code”:null,”feedback”:null},”template”:{“type”:”block_configuration”,”block_configuration_id”:”blk_cfg_01KGCMRT98CX02BKZGXX67JZP9″,”prompt_value”:”Write a youtube description for this podcast episode”,”name”:”YouTube Description”}},”rootblock”,null]”> RCM & its impact on cash flow
• ni**@********ds.com for a discovery call.nn#GroupDentistryNow #DentalPodcast #RevenueCycleManagement #DSO #DentalTechnology #SupportDDS #NinaLewis #BillNewman”],”configuration”:{“id”:”blk_cfg_01KGCMRT98CX02BKZGXX67JZP9″,”type”:”prompt”,”name”:”YouTube Description”,”description”:null,”markdown_value”:null,”prompt_value”:”Write a youtube description for this podcast episode”,”archived_at”:null,”saved”:true,”timestamp_configuration”:null,”quote_configuration”:null},”prosemirror”:[{“type”:”rootblock”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Welcome to the Group Dentistry Now Show, the voice of the DSO industry! In this episode, host Bill Newman sits down with Nina Lewis, Vice President of Revenue Cycle Management at Zimworks and SupportDDS. With over 26 years of experience in the dental space, Nina shares her insights on the evolving landscape of revenue cycle management (RCM) and the critical balance between technology and human involvement.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”As we kick off the new year, Nina discusses the challenges and opportunities that dental groups face in managing their revenue cycles. From insurance verification to payment posting, she highlights the importance of understanding where technology can enhance efficiency and where human judgment is irreplaceable.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Key topics include:”}]},{“type”:”bulletList”,”content”:[{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”The components of the revenue cycle and how they impact cash flow”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”The role of technology in streamlining processes”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Identifying pain points in RCM and how SupportDDS can help”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Best practices for leveraging both technology and human resources for optimal results”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Key performance indicators (KPIs) to track for a healthy revenue cycle”}]}]}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Whether you’re part of a large DSO or a smaller dental practice, this episode offers valuable insights to help you navigate the complexities of revenue cycle management in 2026 and beyond.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Don’t forget to subscribe to our podcast for the latest DSO news, insights, and events! For more information, visit “},{“type”:”text”,”marks”:[{“type”:”link”,”attrs”:{“href”:null,”target”:null,”rel”:”noopener noreferrer”,”class”:null}}],”text”:”GroupDentistryNow.com”},{“type”:”text”,”text”:” and reach out to Nina at ni**@********ds.com for a discovery call.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”#GroupDentistryNow #DentalPodcast #RevenueCycleManagement #DSO #DentalTechnology #SupportDDS #NinaLewis #BillNewman”}]}]}],”previous_block”:null,”next_block”:null,”error_code”:null,”feedback”:null},”template”:{“type”:”block_configuration”,”block_configuration_id”:”blk_cfg_01KGCMRT98CX02BKZGXX67JZP9″,”prompt_value”:”Write a youtube description for this podcast episode”,”name”:”YouTube Description”}},”rootblock”,null]”> Leveraging tech & human capital
• ni**@********ds.com for a discovery call.nn#GroupDentistryNow #DentalPodcast #RevenueCycleManagement #DSO #DentalTechnology #SupportDDS #NinaLewis #BillNewman”],”configuration”:{“id”:”blk_cfg_01KGCMRT98CX02BKZGXX67JZP9″,”type”:”prompt”,”name”:”YouTube Description”,”description”:null,”markdown_value”:null,”prompt_value”:”Write a youtube description for this podcast episode”,”archived_at”:null,”saved”:true,”timestamp_configuration”:null,”quote_configuration”:null},”prosemirror”:[{“type”:”rootblock”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Welcome to the Group Dentistry Now Show, the voice of the DSO industry! In this episode, host Bill Newman sits down with Nina Lewis, Vice President of Revenue Cycle Management at Zimworks and SupportDDS. With over 26 years of experience in the dental space, Nina shares her insights on the evolving landscape of revenue cycle management (RCM) and the critical balance between technology and human involvement.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”As we kick off the new year, Nina discusses the challenges and opportunities that dental groups face in managing their revenue cycles. From insurance verification to payment posting, she highlights the importance of understanding where technology can enhance efficiency and where human judgment is irreplaceable.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Key topics include:”}]},{“type”:”bulletList”,”content”:[{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”The components of the revenue cycle and how they impact cash flow”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”The role of technology in streamlining processes”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Identifying pain points in RCM and how SupportDDS can help”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Best practices for leveraging both technology and human resources for optimal results”}]}]},{“type”:”listItem”,”content”:[{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Key performance indicators (KPIs) to track for a healthy revenue cycle”}]}]}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Whether you’re part of a large DSO or a smaller dental practice, this episode offers valuable insights to help you navigate the complexities of revenue cycle management in 2026 and beyond.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”Don’t forget to subscribe to our podcast for the latest DSO news, insights, and events! For more information, visit “},{“type”:”text”,”marks”:[{“type”:”link”,”attrs”:{“href”:null,”target”:null,”rel”:”noopener noreferrer”,”class”:null}}],”text”:”GroupDentistryNow.com”},{“type”:”text”,”text”:” and reach out to Nina at ni**@********ds.com for a discovery call.”}]},{“type”:”paragraph”,”content”:[{“type”:”text”,”text”:”#GroupDentistryNow #DentalPodcast #RevenueCycleManagement #DSO #DentalTechnology #SupportDDS #NinaLewis #BillNewman”}]}]}],”previous_block”:null,”next_block”:null,”error_code”:null,”feedback”:null},”template”:{“type”:”block_configuration”,”block_configuration_id”:”blk_cfg_01KGCMRT98CX02BKZGXX67JZP9″,”prompt_value”:”Write a youtube description for this podcast episode”,”name”:”YouTube Description”}},”rootblock”,null]”> KPIs to measure for healthy RCM

To learn more, email Nina here – ni**@********ds.com or book a discovery call here – https://supportdds.com/book-discovery-call/