Scaling Practices with Systems, Culture, and Mindset
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Show Notes
Ash welcomes Dr. Corey Malnikoff, and they discuss his journey from struggling clinic owner to leader of 24 successful healthcare practices. He discusses the early challenges he faced, including serious financial setbacks, and how critical moments and strong mentorship led to a major shift in his mindset and business approach. Dr. Malnikoff explains that personal development, intentional leadership, and a focus on systems were key factors in his rapid growth.
He examines how lessons from outside the healthcare industry, including companies like Starbucks and Ritz-Carlton, helped him build a distinct culture and training structure within his clinics. Dr. Malnikoff emphasizes the importance of discipline, consistency, and ongoing self-improvement—not just for practice owners, but across the entire team. He also outlines practical steps for healthcare professionals who feel stuck, including tracking statistics, understanding key business metrics, and seeking out mentors or peers who are already achieving the desired results.
To connect with Dr. Corey, visit: https://www.coreymalnikof.com/
Key Topics Discussed:
- Dr. Corey Malnikoff’s early business challenges and financial struggles
- The importance of mentorship and mindset shifts
- Applying lessons from industries like Starbucks and Ritz-Carlton
- Building intentional culture and training within clinics
- The role of discipline and consistency in business growth
- Practical approaches to developing and implementing systems
- Tracking and analyzing practice statistics for growth
- The value of ongoing staff reviews and open communication
- Seeking guidance from mentors and outside high performers
- How a leader’s behavior is reflected in the team and practice
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