The Real Problem: Why Fixing Symptoms Won't Free Your Practice with Dr. David Moffet
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Show Notes
Dr. David Moffet, a dental practice coach and founder of the Ultimate Patient Experience, joins Lester De Alwis to make the case that most practices are fixing symptoms rather than the underlying problem. From reactivation lists that will never respond, to specific scripting for cancellation calls, to why team culture has to come before patient experience training, Dr. Moffet shares two decades of hands-on coaching experience built on growing his own practice into a $3.4 million business. Reach Dr. Moffet at David@theupe.com.
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