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Show Notes

👉 If you downloaded the front office checklists…this is the other half!

6 back office checklists Alex used to keep everything running smoothly. Download them Here!

https://bo.checklists.startmilo.com/

 

Most dentists think producing more just means doing more dentistry.

That’s not really how it works.

In this episode, Eric and Alex bring Spencer Greer back on to talk through what actually makes a practice run well and produce more without everything feeling chaotic.

Spencer runs multiple high-producing practices, and what’s interesting is he’s not tracking a million things or micromanaging every detail. He’s focused on a few core levers that actually move the needle.

They get into what changed for him as he went from being in the weeds to running offices that don’t need him there all day, the leadership mistakes he made early on, and how he thinks about managing a team now.

They also talk through bonuses, team buy-in, hygiene production, and why a lot of dentists are probably focusing on the wrong things.

What We Cover

• The difference between managing in the office vs from a distance • Why tracking everything usually backfires • The few numbers that actually matter • How Spencer structures bonuses (and what didn’t work at first) • Why bonuses can create tension in an office • The leadership mistakes most owners don’t realize they’re making • How to figure out what actually matters to your team • Simple ways to improve hygiene production • The difference between a “busy” day and a “crazy” day • Hiring people you actually want to work with

Sponsors Darkhorse Tech

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They’re offering the first month free for listeners of the podcast.

Learn more at: https://www.darkhorsetech.com

nadapayments

Most practices are paying more than they need to in credit card fees—they just don’t realize it.

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The offer for listeners: $25/month + 1.5% + $0.25 per debit transaction. No other fees.

Check them out here: https://www.nadapayments.com

If you enjoy the podcast, the best way to support us is simple:

Follow the show, leave a review, and share it with another dentist.