Patient financing is often treated like a last resort, but it may be one of the most powerful tools a dental practice has to help patients move forward with needed treatment while improving practice growth.Matt Brown, Dr. Andrew Vallo, and Chase from HFD discuss how financing can increase treatment acceptance, improve patient access, and create…
This episode of Management Unfiltered explores the difference between being nice and being kind in dental practice leadership.Kirk Teachout argues that “nice” people tell you what you want to hear, while “kind” people tell you the truth you need to hear—even when it creates discomfort. He explains how filtered feedback can allow scheduling problems, collections…
In this episode of Dental Unfiltered, host Matt Brown sits down with Kevin from Mango Voice and Danny from Evora to unpack the good, the bad, and the ugly of AI in dentistry. They discuss where AI is genuinely helping practices today, why compliance and data privacy matter, and how breaking down data silos could…
Hiring an associate should scale your practice, not add to your headaches. So why do so many associate relationships fall apart within the first year?In this episode, we break down why practice owners struggle to retain and empower associates, from hoard-worthy case selection to total onboarding breakdowns. More importantly, we share the exact blueprint to…
Speed and quality aren’t opposites, when you have a true clinical system, they actually depend on each other.In this episode of Dental Unfiltered, Matt Brown sits down with clinical coach Dr. Aaron Nicholas to unpack why relying on “what feels best in my hands” is often just a defense mechanism for having no standard at…
Every dental practice owner knows the feeling—an unexpected resignation, a sudden cash flow dip, or a surprise equipment breakdown that throws the entire day into chaos. But here’s the truth: most practice “surprises” aren’t really surprises at all.In this episode, we break down the most common operational curveballs that catch practice owners off guard and…
What’s the real line between a stressed-out practice owner and a scalable dental CEO? In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo are joined by guest Dr. Kyle Perkins to unpack the operational moves that actually move the needle; starting with the phones.Dr. Andrew breaks down a listener question on call…
Are massive, crowded dental conferences losing their charm? In this episode, Matt Brown sits down with Dr. Len Tao, former practicing dentist, founder of iSocial Reviews, and event creator, to break down why bigger isn’t always better when it comes to industry events.Len shares his journey from building and selling a tech company to launching…
Most dentists are bleeding new patients after hours without even realizing it. In this episode, Matt Brown and Dr. Andrew Vallo break down the real economics of front-desk performance, comparing high-converting, dental-specific call centers against cheap virtual assistants.They dive into why phone answering remains your practice’s most critical job, how extended hours change the game,…
In this episode of Clinical Unfiltered, Dr. Sausha breaks down the soft tissue management techniques that separate standard bone grafting from predictable, exceptional outcomes. Soft tissue tension and graft movement are the leading causes of graft failure, necrosis, and particulate loss. Dr. Sasha reveals how mastering advanced flap mobilization and fixation methods can eliminate those…