In this episode of Dental Unfiltered, Matt Brown and Andrew Vallo dive into the topic of sales in dentistry. They stress that every dental professional is involved in sales, as establishing trust with anxious patients is key to success. The discussion touches on the importance of tracking treatment acceptance, managing team performance, and fostering strong…
In this episode of Management Unfiltered, Zach Shelley interviews Kirk Teachout, who shares his unexpected path from the music industry into dentistry. During the COVID-19 pandemic, Kirk and his wife took the opportunity to reimagine their dental practice, placing a strong emphasis on improving the patient experience and refining how appointments were scheduled. The conversation…
In this special 100th episode of Dental Unfiltered, hosts Matt Brown and Dr. Andrew Vallo reflect on their podcast journey, celebrating how far they’ve come and the many guests they’ve featured along the way. They explore key lessons learned from conversations with experts across the dental field, the importance of adapting strategies to fit different…
In this episode of Clinical Unfiltered, Dr. Sausha chats with Dr. Elizabeth Dy again – this time, diving into the world of airway and sleep dentistry. They explore therapeutic approaches for patients of all ages, discuss the importance of assessing dysfunction, and share insights on tongue tie release techniques. The conversation emphasizes the significance of…
In this episode of Dental Unfiltered, Matt Brown interviews Paul Lowry from Dental Menu about the growing role of dental membership programs. They discuss the challenges of self-managed plans, the benefits of Dental Menu’s solutions, and the importance of proper accounting and sales strategies. The conversation highlights how subscription-based models can boost patient retention, improve…
In this episode of Management Unfiltered, host Zach Shelley chats with Cory Pinegar about the changing world of dental office management and the role of virtual assistants (VAs). They dive into the perks and challenges of using VAs, stressing the importance of communication and empathy in patient care. The discussion also covers how to set…
In this episode of Dental Unfiltered, Matt Brown chats with Kevin Tallman, CEO of Mango Voice, about the role of VoIP technology in dental practices. They dive into how AI can transform patient communication and improve front desk operations, stressing the importance of integrating technology thoughtfully rather than just using off-the-shelf solutions. The conversation also…
In this episode, host Dr. Sausha chats with guest Dr. Elizabeth Dy about the crucial link between airway management and dentistry, especially regarding tongue and lip ties. Dr. Dy shares her journey toward an airway-focused practice and the challenges of discussing sleep disorders with patients, highlighting the importance of proper screenings and referrals for improved…
In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo highlight the critical role of Key Performance Indicators (KPIs) in dental practices, emphasizing that tracking these metrics can enhance performance and accountability within teams. They discuss the evolution of KPI awareness, the importance of involving the entire team in the process, and the…
In this episode of Management Unfiltered, Zach Shelley interviews Whitnee Baldwin, an office manager and dental consultant. Whitnee shares her insights on hiring for customer service skills and the importance of building trust with patients. They discuss effective communication and leadership in dental practices, highlighting how these factors enhance patient experience and team morale, ultimately…