In this episode of Management Unfiltered, Zach Shelley chats with Danielle Dailey, a dental practice manager with nearly three decades of experience. They dive into her journey from a file girl to running a bustling practice in Maryland, discussing everything from navigating renovations without losing patient trust to the importance of team communication. Danielle also…
In this episode of Dental Unfiltered, hosts Matt Brown and Dr. Andrew Vallo tackle the challenges of managing new periodontal patients. They stress the importance of clear communication and education while being flexible in treatment approaches to improve patient experience and acceptance. The discussion also focuses on distinguishing periodontal therapy from regular cleanings, addressing patient…
In this episode of Management Unfiltered, Zach Shelley interviews Vanessa Escobar, manager of Winter Garden Smiles in Orlando. They discuss the growth of the practice from two chairs to 15 operatories and the importance of mastering patient experience. Vanessa shares insights on building a strong team culture, training staff, and managing family dynamics, while emphasizing…
In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo celebrate Andrew’s impressive achievement of reaching a million dollars in collections across his dental practices in a single month. They discuss the emotional highs and lows of this milestone, the pressures of maintaining such success, and the importance of building a solid infrastructure…
Join Dr. Sausha in this episode of Clinical Unfiltered as he chats with Dr. Vanessa Watts about all things wisdom teeth surgery! They dive into the art of building patient trust, the crucial role of thorough consultations, and the nitty-gritty of surgical techniques. Dr. V shares her go-to methods for incision design and how to…
In this episode, Matt Brown and Dr. Andrew Vallo tackle the debate surrounding Dental Service Organizations (DSOs). They explore whether these entities are a force for good or bad in dentistry, discussing everything from job creation for associate dentists to the impact on patient care. Get ready for an engaging conversation that encourages open-mindedness in…
In this episode of Management Unfiltered, host Zach Shelley talks with Nycole Cooper, a practice manager with 25 years of experience in orthodontics. Nycole shares her journey from treatment coordinator to managing a large multi-location practice, highlighting the importance of building trust with doctors and maintaining integrity. They discuss the challenges of managing a growing…
In this episode, Matt Brown and Dr. Andrew Vallo explore innovative marketing tactics in dentistry, including campaigns featuring free dental implants. They chat about the necessity of risk-taking in marketing, effective patient engagement, and how to differentiate your practice from the competition. Don’t miss their thoughts on the importance of investing in marketing for sustainable…
In this episode of Management Unfiltered, host Zach Shelley sits down with Nicole Sperone, the office manager at Clermont Family Dentistry, to explore her journey from dental assistant to office manager. Nicole emphasizes the importance of practice owners investing in their employees’ growth and fostering a supportive team environment. They discuss navigating changes during the…
In this episode, Matt Brown and Dr. Andrew Vallo take you behind the scenes of opening Dr. Vallo’s eighth dental practice. They discuss the hurdles he faced, from real estate negotiations to staffing woes, and share tips on balancing excitement with anxiety in business growth. Don’t miss Dr. Vallo’s thoughts on resilience and the vital…