One of the most popular episodes thus far on Managing Dental Drama has been the first episode called, “The Art of Retaining Good Employees in a Post-Pandemic Market.” Thirty episodes and ten months later, Dr. Kuba and Bethany tackle this topic again. They both reflect on how much the job market landscape has changed even…
Back by popular demand! Dr. Jones joins Bethany again to discuss three subject matters. First, he tackles marketing and reflects back on various strategies he has tried over the years. An avid believer in consistent marketing, Dr. Jones encourages listeners to engage in a variety of marketing activities and stick with it. Second, Dr. Jones…
In the everyday reality of new stresses, Dr. Kuba and Bethany were compelled to spend thirty minutes discuss all of the positive aspects of dentistry and dental practice ownership. They challenged each other to discuss thirty positives in thirty minutes. No negatives allowed. In this episode, listeners will enjoy the opportunity to reflect on all…
Employees seem to feel more valuable than they’ve ever been before, so when they are not performing as expected, it becomes difficult to know how to handle them. Should a practice owner address the issues and potentially risk upsetting the employee? What if the employee decides to leave, once again leaving the practice understaffed? Dr….
On this episode of Managing Dental Drama, Bethany is flying solo! Last week’s episode, Dr. Kuba and Bethany talked about marketing and gave some ideas and tips on low cost marketing strategies. Today, Bethany is using these 10 minutes to provide more marketing strategy takeaways that you can implement in your practice.
Many dental offices experienced new and unpredictable patterns during and after the COVID crisis. During the volatile ups and downs, many practice owners found themselves so focused on new problems and new trends that marketing was an afterthought at best. As the waves of change have started to settle into a more predictable rhythm, the…
While disgruntled patients have always been a reality, they seem to be growing in number. The combination of massive social and economic changes has turned even some of the nicest patients into grumps. In this world-wide rise of grumpiness, the dental field certainly gets hit hard by the patients who are simply looking to fight….
At 71 years young, Bethany’s Dad, Dr. Jones, is still practicing dentistry full-time and is loving every second of it. What is his secret? Dr. Jones shares a brief synopsis of his 45-year history in the dental field. Then, he focuses on mistakes he’s made throughout those years and what he has learned from those…
Although performance reviews and the office policy manual can often be two tools that fall to the bottom of the management tool bag, they are incredibly vital to running a successful practice. The office policy manual provides a management philosophy that becomes foundational to the team. It also clarifies rules, procedures, and expectations for team…
One of the most common questions that Bethany gets is, “When should I give a raise?” In this episode, Dr. Kuba and Bethany unpack the mystery of salary and hourly increases. Their advice is to ensure that the team has a clear understanding of when and how often pay will be reevaluated. This clarity will…