Do you ever feel pigeon-holed? You feel like you are out of options and too tired to fight for options? Every practice owner experiences seasons of simply wanting out. They want to walk away from the pressure and stress of it all. In this episode, Dr. Kuba and Bethany discuss the intentional strategy of bringing…
At almost two years past the initial onset of the pandemic, staff costs continue to soar. Practice owners are often backed into a corner with staff pay increase requests, or staff members are “bought out” by another office in the area. Hiring new employees continues to be a punch in the gut because of their…
Do you remember the good ‘ole days of rock-solid cancellation policies and cancellation phone call scripts? The latest resurgence of COVID-19 has caused a rattling and even complete decomposition of the plan for handling patient cancellations. In this episode, Dr. Kuba and Bethany continue discussing the current impact of COVID-19 on the practice, specifically in…
In this episode, Dr. Kuba and Bethany commiserate together on the most recent impact of COVID-19 on the team and also on the schedule. This conversation is definitely real in every way – raw emotions, real reactions, and dialoguing together to find hope in yet another tough wave of this pandemic. Tune in to hear…
In today’s episode Bethany is flying solo! Dr. Kuba is busy running her practice as we near the end of 2021 and will be back and ready for 2022.. As Bethany discusses the top ten important things you should do to prepare for 2022, it’s important to remember to stop and evaluate your own health…
In this follow up episode, Dr. Kuba and Bethany discuss the other valuable aspect of having strong bonus plans – their usefulness in disciplinary action. Not only are bonuses excellent at positively motivating team members, but they can also be used to negatively motivate team members. Bonuses can (and should) be taken away when an…
It’s the most wonderful time of the year, and with it comes the age-old question, “What should I do for my team in the way of a bonus or holiday gift?” Nearly every practice owner struggles with the why, how, and what of gift-giving at the end of the year. In this episode, Dr. Kuba…
Keeping a dental office fully staffed now seems to be a full-time job. So many practice owners are struggling to run a full schedule because they are missing key team members. One creative strategy is to offload some of the administrative work in the practice to employees who work remotely or away from the office….
You asked, now receive! So many practice owners struggle with effective team building ideas. After receiving foundational ideas in episode twelve, this episode takes a deep dive into multiple team building examples that Dr. Kuba has executed in her practice. Self-proclaimed as “Off the Wall Ideas,” Dr. Kuba shares her creative and fun events including…
Today’s episode called for a well-timed detour. Drama hit Dr. Kuba’s office, and it required corrective conversations with two of her employees. Within these conversations, Dr. Kuba had a light-bulb moment when she realized her impact as a leader on these two employees. Using the analogy of a fruit orchard, Dr. Kuba explains how she…