Eric Vickery, President of Coaching at All-Star Dental Academy, discusses the importance of understanding and utilizing DISC personality profiles in enhancing customer service in dentistry. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar
Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front and back office staff, helping build patient rapport and improving case acceptance. Resources: Dental Practice Growth Webinar Dental Coaching All-Star Online Training
Shelly VanEpps and Alex Nottingham JD MBA discuss the “Law of the Rubber Band,” highlighting growth by stepping outside comfort zones in small, manageable steps. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar
Alex Nottingham JD MBA discusses the concept of “purpose energy” (or spiritual energy), which is the fourth type of energy after physical, emotional, and mental energy. Purpose energy is rooted in your “why,” motivating perseverance and fueling passion beyond self-interest. Resources: Dental Practice Growth Webinar Dental Coaching All-Star Online Training
Alex Nottingham JD MBA explains the power of mental energy, focusing on single-tasking, reducing distractions, and using affirmations for better focus. Resources: Dental Practice Growth Webinar Dental Coaching All-Star Online Training
Robyn Reis, Director of All-Star Hiring Service, discusses how to use seasonal slumps to assess skills, foster team growth, and enhance learning to keep your dental practice motivated and thriving. Resources: All-Star’s Hiring Service Dental Practice Growth Webinar
Heather Nottingham emphasizes relationship-based, ethical “sales” in dentistry, focusing on trust, service, and long-term patient care. Resources: Dental Practice Growth Webinar Dental Coaching All-Star Online Training
Motivational Moments with Eric Vickery: emphasizes that effective leaders balance serving others with providing clear direction. Servant leaders prioritize the well-being of those they lead, including their peers and patients. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar
Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office success. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar
Motivational Moments with Eric Vickery: emphasizes egoless leadership, balancing confidence with humility, sharing vision, and fostering team appreciation for success. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar