Dental All-Stars

  • Reason to Return

    Eric Vickery and Shyanne McCracken discuss strategies for improving patient engagement and retention in dental hygiene appointments. The focus is on the 95-5 case acceptance formula applied to hygiene, emphasizing the importance of creating value and urgency for patients beyond seeing their visit as “just a cleaning.” Resources: All-Star Live Dental Training Events Dental Coaching…

  • The 5 R’s to Case Acceptance

    Eric Vickery and Alex Nottingham JD MBA discuss the importance of building trust and understanding in dental care. Learn how clear communication and a patient-first approach can increase case acceptance and drive referrals. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar 

  • 7 Steps of the Dental Revenue Cycle

    Eric Vickery and All-Star Mastery Coach, Larissa Pretoni, discuss 7 steps to streamline the dental revenue cycle: accurate intake, insurance verification, treatment planning, timely claims, EOB review, AR management, and collections. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar 

  • Profitable Accountability

    Dr. Paul Etchison and Alex Nottingham JD MBA discuss how Effective leadership in dental practices requires building safety in feedback, accountability through delegation and follow-ups, leveraging coaching for growth, and using tools like checklists to boost team productivity. Resources: Dental Practice Growth Webinar  Dental Practice Heroes Podcast Dr. Etchison’s Website

  • Aesthetic Excellence

    Mike DiFrisco and Alex Nottingham JD MBA discuss shifts toward digital and AI technologies, challenges in hiring and retention, and the growing influence of private equity on practice ownership.  Resources: AACD All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar 

  • Why Daily Huddles Matter

    Eric Vickery and All-Star Mastery Coach, Betsy Whitehead, highlight the importance of team huddles to improve communication, accountability, and patient care. Structured huddles set the day’s tone, address gaps, and enhance business flow. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar 

  • Learning From Hiring Mistakes

    Robyn Reis, Director of All-Star’s Hiring Service, discusses how to make hiring successful: define clear expectations, avoid hasty decisions, prioritize preparation, and turn setbacks into opportunities for growth and improvement. Resources: All-Star’s Hiring Service Dental Practice Growth Webinar 

  • Stop Last Minute Cancellations

    Eric Vickery, President of Coaching at All-Star Dental Academy and Mastery Coach, Karen Raymond discuss handling cancellations by empathizing, emphasizing urgency, exploring solutions, and reinforcing patient care over policy.   Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar