The hiring market has gotten tighter and tighter in recent years. This means you may be struggling to find good candidates right now—and particularly struggling to find ones that already have dental experience. But how important is that prior experience, really? Is it worth limiting your potential hiring pool? We’re joined by special guest Jeff…
Being able to delegate effectively is an essential part of being a business owner or manager. It’s also the key to having good organization, reducing upsets and disagreements, and being able to grow rapidly without creating a bottleneck. So this week, Jeff dives into the topic of delegation—how to do it well and all the…
We’ve all been to a seminar or had a great meeting where we came up with fantastic new ideas for our business…only to be hit with reality on Monday. No matter how good the ideas are, they’re useless if you can’t get them implemented consistently in your practice. So this week, Jeff discusses the barriers…
Most dentists would love to have more positive online reviews, but many don’t know where to start, or how to create a plan for getting them consistently. As part of your Marketing efforts, having lots of online reviews do much more than just look good for your practice. They also affect how well your Marketing…
This isn’t the most fun topic we’ve covered, but it’s something that almost every business owner encounters needs to deal with at some point. So in this episode, Jeff provides a checklist to cover all your bases when letting an employee go and discusses how to handle these situations professionally while minimizing stress for both…
With everything that has happened in the past 3 years and inflation growing at an unusual rate, what direction are you going to take your practice in the next 5, 10, or 15 years and beyond? In this week’s episode, Jeff dives into 4 points that we go over with our clients to ensure that…
This week we wrap up our series on the entire case acceptance process in your practice. In this episode, we’ll be focusing on the treatment presentation itself as well as making financial arrangements and getting them on the schedule. :49 – Guidelines for an effective treatment presentation 16:69 – Making financial arrangements 23:40 –…
There is a lot more that goes into case acceptance beyond just your treatment presentation. There is an organizational side to case acceptance and everyone on your team has a part to play. So in this series, Jeff breaks down the entire process from the initial contact through to starting treatment and all the moving…
We’ve all seen articles insisting it’s a bad idea to work with family, but the reality is that in many small businesses (including dentistry) it’s very common. And it CAN be done successfully. In fact, many of our most successful clients are spouse or sibling teams and are very happy both at the office and…
Staff turnover is a fact of life and you can entirely avoid it, but if you don’t keep it to a minimum, it can become highly expensive and stressful. So this week, Jeff shares the four most important factors in reducing turnover and building a solid long-term team! 2:16 – Why holding on too…